Children's Learning Adventure - Willow Bend

Apr 11th, 2024

Feb 9th, 2024

My son is three years old and has attended childrens learning adventure for a year and the staff has treated us great! We love how all the front desk staff acknowledge and greet him each an everyday by name. The establishment is inviting and humble. His teachers Ms.Autumn, Ms.Olena, and Ms. Alyssa work very hard and are wonderful with the kids!
Jan 9th, 2024

It has been 12 years since I had to look for a daycare!!! So much has changed!! When I came across Children Learning Adventure they made my experience so amazing!!! From the time I called and scheduled a tour, and then went to complete the tour the staff was so amazing and helpful to this nervous mamma!! The center is so clean, staff is friendly and communicates well. I love the way that the staff loves on my son. Miss Taylor and the rest of the front staff is so responsive. I love that I can call and drop in at anytime to check on my baby. If you are looking for a childcare and or afterschool care please check out CLA Plano !!!
Dec 30th, 2023

My daughter attended CLA part time this summer and I noticed a breakdown in communication as well as some other items that need to be addressed: The first and most alarming was the classroom cameras which face the girl's bathroom. The toilets are adult size and my daughter needs to get off the toilet completely to pull up her pants and stands in direct sight of the camera to do so (I was told the doors stay open for safety reasons, despite being glass). This means that the facility has several recordings of my child's private parts. This is very concerning. Bathrooms: I dont understand why there are adult size toilets in the classrooms as opposed to the shorter toddler toilets, especially considering the staff use the hallway facilities. My daughter struggles to climb on the toilet and there's only one dirty bench by the sink and I really dont want my daughter moving that dirty bench to more easily access the toilet. Additionally, the soap dispensers are hard to push and she told me multiple times she can't get the soap out. If a teacher can't be in the bathroom with the kid, then there needs to be smaller toilets and/or benches and soap with dispensers that are more toddler friendly. Communication: I wanted a tour but wasnt getting a reply from either their website or HQ number so I just showed up and was impressed with the facility. I loved the animal/nature wall paper and dcor and that my kid had access to special classes such as cooking, science, bowling, etc. I registered and left with all the paperwork but was told I could submit it in late May after her Dr appt. Come mid-May, I get a snarky call saying if I dont turn in the documents, theyll unenroll me so after a few emails/phone calls I get it straightened out and submit my paperwork only to have them lose it on the first day of school and have us wait 30 mins (with me trying to entertain a 4 and 2 yr old in their lobby that has nothing for kids) until they find it. I also find out that theyve had a renovation and have completely removed all the wallpapers and replaced them with boring tan paint; so, so sad about this. Finally my paperwork is found and I drop off my oldest. No explanation on the check in/out procedure so I had no idea what to do.. so frustrating. Specialty Rooms: During the tour I was told that my 4yr old would go to bowling, imagination island and to natures nook (outdoor gardening, she loves this) DURING THE SUMMER (as its partially shaded). After about a month, she wasnt going to these and I was told that it was too hot for gardening (fair but I did specifically ask because I knew itd be hot), for safety reasons, 4 yrs olds dont bowl (again not what I was told originally) and that imagination island had some water leaks (fair, but I was told it had been fixed and my kid was still not going). I changed her schedule to do other specialty rooms. Per the schedule, shes supposed to do 2 specialty rooms per day but she only went to one. I asked about this and I was told they rotated the rooms attended every 2 weeks (doesnt explain the 4 week gap), then I was told the teacher was doing it wrong and they should be attending 2 per day and theyd provide the teacher with further instruction.. a month after the teacher got further instruction she still only went to 1 specialty room per day; at this point summer was almost over so I just stopped bringing it up. Overall, there seems to be a lack of communication, both during registration and schedule adherence. Additionally, I feel CLA is way overpriced for what it offers. I paid $249/wk at CLA vs $380/mo for the same exact part time schedule (3 days a week, day) at her year around school; extrapolating that over a year its $12,948/yr at CLA vs $4,560/yr at her current school or $8,388 more. The curriculum is very similar and other than the specialty rooms, the facilities are very similar. 3hrs/wk in a specialty room doesnt justify paying almost 3X the price!
Mar 5th, 2024