Ulta Beauty

Ulta Beauty

Hours

Sunday:
11:00 AM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM

Chamber Rating

Verified Member
4.0 - (519 reviews)
290
95
44
28
62
Read Our 519 Reviews

Chamber Rating

Verified Member
4.0 - (519 reviews)
290
95
44
28
62
  • KTM OP

    After multiple red flags and making concessions for ease of location, I will not go to this location any longer. There are plenty of Ulta locations that treat their customers well. The star is for this Plano location pickup option. One disappointing aspect of this location is that customers can hear the employees gossip. There is truth to both positive and negative reviews for this particular store.
    Apr 7th, 2024

  • Sheri Neathery

    Went to Ulta today to get my birthday gift. They would not give it to me because they said Ulta has to send me an email for my birthday gift. I assured them I have not gotten an email I rechecked my spam folder. I checked my inbox and I kept telling them ulta never sent me a birthday email but you can tell its my birthday I can prove its my birthday and every previous year Ive never had to show an email and they still refuse to give me my birthday gift so I went to Sephora got my birthday gift and will only be shopping at Sephora now and will not be going back to Ulta.
    Apr 6th, 2024

  • B. Michavery


    Mar 11th, 2024

  • Renee Quinn

    Sylvia in the hair salon and Michelle with Juice Beauty are the best beauty consultants I have ever met! I stopped by on my way to meet friends for dinner. Was feeling really down on myself. After these ladies worked their hair and makeup magic on me, I was feeling like a completely different person. Can't thank both of these wonderful ladies enough and I will absolutely be back.
    Feb 19th, 2024

  • EM

    I dont write reviews much but felt this had to be addressed. I went in today to the Ulta at 75/ North Central Exwy to see if I could return a perfume I received as a gift. The cashier named Aurora asked for my number and I gave it to her but I told her I dont have the receipt since it was a gift. She automatically got rude and said she cant return it unless I have that persons name and number. I told her I didnt have it and she said well you cant return it at this point she was getting really confrontational. I told her on the Ulta website it states you can return it without receipt (See return policy below). I told her are you sure and she kept saying I am so sure I can even ask the manager and she will tell you the same thing. I told her I want to try- meaning I want to talk to a manager but she told me she would just tell me the same thing. Finally, she turns around with an attitude and asked the manager which the manager was literally a few steps behind her. She told the manager with an attitude the issue and the manager told me that I could return it but it will refund at the lowest selling price which I was fine if the price was within reason. If the amount would have been a few cents then I would have just kept it. The manager was not rude and I was able to get another perfume I wanted without a problem. My issue is Aurora, how can she talk to customers like that and not get trained on policies or how to deal with situation like this one without being rude and conformational? I was completely nice to Aurora throughout the whole process and chose not to get down to her level. I work retail as well and you do not talk to customers like they are below you and act all confrontational. Ulta, please train your employees better. ULTA RETURN POLICY: If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Guests will be asked to provide a valid government issued ID (i.e. driver's license, state or military ID).
    Mar 19th, 2024

Read Our 519 Reviews

About
Ulta Beauty

Ulta Beauty is the US' largest beauty retailer for cosmetics, fragrance, body, skin & hair care products. Shop over 25,000 products from 500 brands including Tarte, Fenty, Redken, TULA, & CHANEL. Plus, exclusives like Kylie Cosmetics, Olaplex, Colourpop, PATTERN, florence by mills, Juvia's Place & Ulta Beauty Collection. Conscious Beauty at Ulta Beauty offers choices in products that range across vegan, clean ingredient, cruelty-free, sustainable packaging, and making a positive community impact. The Salon at Ulta Beauty offers hair, skin, makeup, brow services & ear piercing. Book an appointment online for a haircut, hair color, brow wax, lash extensions, lash lift or makeup application. Walk-ins are welcome if stylists are available.

Contact Info

Services

  • In_Store_Pickup
  • Curbside_Pickup
  • Hair_Services
  • Brow_Services
  • Makeup_Services
  • In_Store_Shopping
  • Services09

Brands

  • Hugo Boss Fragrance
  • Shimmer Lights
  • Kinship
  • Conair
  • OLLY
  • CoTz
  • Nail Tek
  • Too Faced
  • Curlsmith
  • Wet Brush
  • Drybar
  • Montblanc Fragrance
  • Wakse
  • Gillette
  • Seche
  • Innersense Organic Beauty
  • Drunk Elephant
  • Oh K!
  • BeautyBio
  • DHC
  • Physicians Formula
  • Donna Karan Fragrance
  • St. Tropez
  • Aquaphor
  • Laura Mercier
  • Escada Fragrance
  • Buttah Skin
  • Dr. PAWPAW
  • Clinique
  • Made By Dentists
  • Kitsch
  • Bondi Sands
  • Sacheu
  • Youthforia
  • Freeman
  • Tarte
  • Black Girl Sunscreen
  • Kiss
  • Chi
  • Earth Harbor
  • The Body Shop
  • CHANEL Fragrance
  • Kopari Beauty
  • Pravana
  • SUNDAY RILEY
  • LAVANILA
  • BeautyStat Cosmetics
  • Beauty Bakerie
  • Touchland
  • PEACH & LILY
  • Tartan + Twine
  • OUAI
  • St. Moriz
  • American Crew
  • Philosophy
  • Clinique Fragrance
  • Coach Fragrance
  • La Roche-Posay
  • NYX Professional Makeup
  • Patchology
  • Solawave
  • Eylure
  • Barefoot Scientist
  • PooPourri
  • Flowery
  • Ellis Brooklyn Fragrance
  • Jean Paul Gaultier Fragrance
  • NUDESTIX
  • The Vintage Cosmetic Company
  • PATTERN
  • Blissworld Llc
  • CeraVe
  • Buxom
  • Hempz
  • Keratin Complex
  • Schick
  • Rizos Curls
  • Kate Spade New York Fragrance
  • Eos
  • sugardoh
  • Ardell
  • frank body
  • Milani
  • Ouidad
  • Da Bomb
  • Vitabath
  • It Cosmetics
  • fresh
  • Proactiv
  • iHome
  • Burt's Bees
  • Red Carpet Manicure
  • TAN-LUXE
  • Live Tinted
  • Hask
  • Nexxus
  • DUNE SUNCARE
  • KVD Beauty
  • Verb
  • Tweezerman
  • Flawless by Finishing Touch
  • Supergoop!
  • Biolage
  • Clarins
  • MAC
  • Bed Head
  • Good Molecules
  • L'Occitane
  • PYT Beauty
  • Melanin Haircare
  • Mad Hippie
  • Zoya
  • CND
  • Vitamins and Sea beauty
  • Murad
  • Mielle
  • Goli Nutrition
  • Essie
  • Benefit Cosmetics
  • Gigi
  • Elizabeth Arden
  • Mixed Chicks
  • Carolina Herrera Fragrance
  • Charli D'Amelio Fragrance
  • Evian Mineral Spray
  • Olivia Garden
  • Peace Out
  • Revolution Pro
  • Sexy Hair
  • Bali Body
  • Fur
  • bareMinerals
  • b.tan
  • Crest
  • Valentino Fragrance
  • Neutrogena
  • Australian Gold
  • LolaVie
  • ColourPop
  • dpHUE
  • Alterna
  • Beautycounter
  • Essence
  • Sugarbear
  • Everpro
  • OGX
  • RoC
  • China Glaze
  • Maui Moisture
  • ARMANI Fragrance
  • Givenchy Fragrance
  • Maui Babe
  • DERMAFLASH
  • Velour Lashes
  • Jack Black
  • Toppik
  • Arctic Fox
  • Eco Style
  • Vacation
  • FEKKAI
  • Impressions Vanity
  • L'ange
  • OSEA
  • Hot Tools
  • The Ordinary
  • Aveeno
  • Secret
  • Truly
  • Keranique
  • Carbon Theory.
  • HAIRtamin
  • Perricone MD
  • Eva Nyc
  • Real Techniques
  • Garnier
  • Stila
  • Camille Rose
  • Blind Barber
  • Juvia's Place
  • Bondi Boost
  • Bumble And Bumble
  • Homebody
  • Wella
  • Morphe
  • COOLA
  • Turbie Twist
  • Better Not Younger
  • Honest Beauty
  • Estee Lauder Fragrance
  • Mario Badescu
  • Hollywood Fashion Secrets
  • Got 2b
  • HOURGLASS
  • Aquage
  • Peach Slices
  • Batiste
  • PMD
  • Redken
  • Meaningful Beauty
  • Fromm
  • One Love Organics
  • Exa
  • Grande Cosmetics
  • L'Oréal
  • Odele
  • Sally Hansen
  • I Dew Care
  • John Varvatos Fragrance
  • LashFood
  • Womaness
  • Ralph Lauren Fragrance
  • Juice Beauty
  • Sun Bum
  • Wet n Wild
  • Yves Saint Laurent Fragrance
  • Dr Teal's
  • florence by mills
  • Nair
  • Living Proof
  • EcoTools
  • DevaCurl
  • Winky Lux
  • Design Essentials
  • Briogeo
  • Klorane
  • Ariana Grande Fragrance
  • TONYMOLY
  • Locks & Mane
  • Chloé Fragrance
  • KORRES
  • Marc Jacobs Fragrance
  • Differin
  • Lano
  • Shiseido
  • Peter Thomas Roth
  • Daily Concepts
  • COSRX
  • Nioxin
  • Anastasia Beverly Hills
  • House of Lashes
  • Lip Smacker
  • Cetaphil
  • Gucci Fragrance
  • Keracolor
  • BaBylissPRO
  • Curl Collective
  • Reaction Retail Fragrance
  • ACURE
  • Calvin Klein Fragrance
  • Revlon
  • T3
  • Tanologist
  • Origins
  • Kylie
  • Kenra Professional
  • Versace Fragrance
  • Bio Ionic
  • No7
  • BOKA
  • Bikini Zone
  • Croc
  • FENTY BEAUTY by Rihanna
  • The Hair Edit
  • Lancome Fragrance
  • Thayers
  • Keys Soulcare
  • OPI
  • AXIOLOGY
  • Manic Panic
  • Loving Tan
  • Jaclyn Cosmetics
  • Smashbox
  • L'Oréal Professionnel
  • Groovi Beauty
  • Carol's Daughter
  • Inked by Dani
  • Good Dye Young
  • MUGLER Fragrance
  • Spongeables
  • Billie Eilish Fragrance
  • Prada Fragrance
  • Dermalogica
  • TheraBreath
  • Fake Bake
  • Rapidlash
  • Scünci
  • Viktor&Rolf Fragrance
  • MONDAY Haircare
  • ZitSticka
  • NatureLab. Tokyo
  • Kreyòl Essence
  • Biore
  • Michael Kors Fragrance
  • megababe
  • Eczema Honey
  • The Crème Shop
  • Olay
  • Banila Co
  • L.A. Girl
  • Lemme
  • INDIE LEE
  • First Aid Beauty
  • Azzaro Fragrance
  • Andrew Fitzsimons
  • SweetSpot Labs
  • SAND & SKY
  • Ahava
  • about-face
  • Dolce&Gabbana Fragrance
  • Completely Bare
  • Lilly Lashes
  • IGK
  • tgin
  • Pixi
  • belif
  • PROVENCE Beauty
  • ELEMIS
  • Jimmy Choo Fragrance
  • Billy Jealousy
  • Orly
  • Pureology
  • Burberry Fragrance
  • Almay
  • Gold 'N Hot
  • Vie Oli
  • Sebastian
  • Baby Foot
  • Rituel de Fille
  • Moon
  • Parissa
  • INSERT NAME HERE
  • Maybelline
  • DONNA'S RECIPE
  • Cricket
  • Matrix
  • Teami Blends
  • StriVectin
  • Makeup Revolution
  • Urban Skin Rx
  • Foreo
  • Punky Colour
  • SheaMoisture
  • Skin Gym
  • GIMME beauty
  • The Mane Choice
  • Not Your Mother's
  • Nads Natural
  • Urban Decay Cosmetics
  • The Good Patch
  • Tiffany & Co. Fragrance
  • Tory Burch Fragrance
  • Viviscal
  • Dior Fragrance
  • 18.21 Man Made
  • PÜR
  • Madison Reed
  • Miss Spa
  • Dyson
  • Ulta
  • Color Wow
  • J.R. Watkins
  • Olaplex
  • Glamnetic
  • Urban Hydration
  • HALLY
  • e.l.f. Cosmetics
  • Joico
  • BREAD BEAUTY SUPPLY
  • Philosophy Fragrance
  • Clean Fragrance
  • r.e.m. beauty
  • Bushbalm
  • CO. by Colgate
  • Milk + Honey
  • Miamica
  • Dionis
  • Mydentity
  • Soap & Glory
  • Nars
  • Wigo
  • Go Smile
  • good light
  • Nuface
  • BAUBLEBAR
  • Denman
  • Ghd
  • Heritage Store
  • kaia naturals
  • Earth Therapeutics
  • Skyn Iceland
  • IT Brushes For ULTA
  • Exuviance
  • Foria
  • Lake & Skye Fragrance
  • AG Care
  • IROHA
  • BEVEL
  • Pacifica
  • It's A 10
  • Hero Cosmetics
  • Kneipp
  • Ora Organic
  • Paco Rabanne Fragrance
  • Caboodles
  • Clairol
  • Paul Mitchell
  • Moon Juice
  • Love Wellness
  • CoverGirl
  • Dermablend
  • Tangle Teezer
  • Hustle Butter
  • BOBBI BROWN
  • Derma E
  • Dashing Diva
  • The Original MakeUp Eraser
  • BREEZE BALM
  • Crepe Erase
  • KRISTIN ESS HAIR
  • Lancome
  • Tree Hut
  • BLUME
  • Avène
  • Invisibobble
  • GOLDE
  • L'anza
  • EleVen by Venus Williams
  • Tula
  • Bio-Oil
  • SeroVital
  • Fourth Ray Beauty
  • Juicy Couture Fragrance
  • Beekman 1802

Payment Methods

  • AMEX
  • CHINAUNIONPAY
  • AMERICAN EXPRESS
  • DEBIT CARD
  • CASH ONLY
  • DISCOVER
  • JCB
  • VISA
  • NFC
  • CASH
  • DEBIT
  • GOOGLEPAY
  • MASTERCARD
  • CHECK
  • NFC MOBILE PAYMENTS
  • APPLEPAY
  • DINERSCLUB

Questions & Answers

Q What is the phone number for Ulta Beauty?

A The phone number for Ulta Beauty is: (972) 633-3853.


Q Where is Ulta Beauty located?

A Ulta Beauty is located at 721 Central Expressway, Ste 300, Plano, TX 75075


Q What is the internet address for Ulta Beauty?

A The website (URL) for Ulta Beauty is: https://www.ulta.com/stores/plano-tx-87


Q How big is Ulta Beauty?

A Ulta Beauty employs approximately 20+ people.


Q What days are Ulta Beauty open?

A Ulta Beauty is open:
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 9:00 PM
Friday: 10:00 AM - 9:00 PM
Saturday: 10:00 AM - 9:00 PM


Q How is Ulta Beauty rated?

A Ulta Beauty has a 4.0 Star Rating from 519 reviewers.

Ratings and Reviews
Ulta Beauty

Overall Rating

Overall Rating
( 519 Reviews )
290
95
44
28
62
Write a Review

KTM OP on Google

image After multiple red flags and making concessions for ease of location, I will not go to this location any longer. There are plenty of Ulta locations that treat their customers well. The star is for this Plano location pickup option. One disappointing aspect of this location is that customers can hear the employees gossip. There is truth to both positive and negative reviews for this particular store.

Business Response on Google Apr 2nd, 2024
Hi there! Thank you for sharing the details of your experience. We can certainly understand your concern regarding the application of the products and we can see how this would be upsetting. We have forwarded the details of your experience to the manager of the Plano store. If you have any additional feedback to share, please reach out to our Guest Services team at your earliest convenience either via Facebook Messenger, Instagram Messages, X Direct Messenger, or through the Guest Services Center on our website so that we can assist you!

Sheri Neathery on Google

image Went to Ulta today to get my birthday gift. They would not give it to me because they said Ulta has to send me an email for my birthday gift. I assured them I have not gotten an email I rechecked my spam folder. I checked my inbox and I kept telling them ulta never sent me a birthday email but you can tell its my birthday I can prove its my birthday and every previous year Ive never had to show an email and they still refuse to give me my birthday gift so I went to Sephora got my birthday gift and will only be shopping at Sephora now and will not be going back to Ulta.


B. Michavery on Google

image


Renee Quinn on Google

image Sylvia in the hair salon and Michelle with Juice Beauty are the best beauty consultants I have ever met! I stopped by on my way to meet friends for dinner. Was feeling really down on myself. After these ladies worked their hair and makeup magic on me, I was feeling like a completely different person. Can't thank both of these wonderful ladies enough and I will absolutely be back.


EM on Google

image I dont write reviews much but felt this had to be addressed. I went in today to the Ulta at 75/ North Central Exwy to see if I could return a perfume I received as a gift. The cashier named Aurora asked for my number and I gave it to her but I told her I dont have the receipt since it was a gift. She automatically got rude and said she cant return it unless I have that persons name and number. I told her I didnt have it and she said well you cant return it at this point she was getting really confrontational. I told her on the Ulta website it states you can return it without receipt (See return policy below). I told her are you sure and she kept saying I am so sure I can even ask the manager and she will tell you the same thing. I told her I want to try- meaning I want to talk to a manager but she told me she would just tell me the same thing. Finally, she turns around with an attitude and asked the manager which the manager was literally a few steps behind her. She told the manager with an attitude the issue and the manager told me that I could return it but it will refund at the lowest selling price which I was fine if the price was within reason. If the amount would have been a few cents then I would have just kept it. The manager was not rude and I was able to get another perfume I wanted without a problem. My issue is Aurora, how can she talk to customers like that and not get trained on policies or how to deal with situation like this one without being rude and conformational? I was completely nice to Aurora throughout the whole process and chose not to get down to her level. I work retail as well and you do not talk to customers like they are below you and act all confrontational. Ulta, please train your employees better.
ULTA RETURN POLICY: If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Guests will be asked to provide a valid government issued ID (i.e. driver's license, state or military ID).

Business Response on Google Jan 18th, 2024
We are sad to hear that you had a negative experience at our Plano store. We appreciate you bringing this to our attention as we are always wanting to create a better shopping experience for you. This feedback will be shared to ensure better visits in the future. Thank you.

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Overall Rating

Overall Rating
( 519 Reviews )
290
95
44
28
62

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