Chamber of Commerce

      Truist

      ( 21 Reviews )

      Truist
      Click here to open a checking account!
      Yext Power Listing.
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.5 - (21 reviews)
      8
      0
      0
      0
      13
      Read Our 21 Reviews

      Chamber Rating

      Verified Member
      2.5 - (21 reviews)
      8
      0
      0
      0
      13
      › ‹
      • Yukuai He

        Please be careful if you have account with TRUIST, they steal your money! Truist Bank charged me "Maintenance Fee" $30 per month for total 11 months without notifying me or letting me know, when I ask for refund, they only refund me $75, but it should be $330. I was with them on the phone for 1 hour, and went to their local branch, they only refund me $75. Be careful if you have account with them, they will steal your money.
        Mar 31st, 2024

      • Reahim Budri

        Great customer service
        Mar 14th, 2024

      • Latoya Maynard


        Mar 3rd, 2024

      • Shawn Brogan

        This company is an absolute joke. I paid my monthly balance early. They still went and took an additional payment. Then the rude rep on the phone tells me I'll get a check in the mail in about 2wks. I said that's unacceptable it should be quicker process. I call my bank wells Fargo and they get my money back in 2 days. Truist 15 days letter and a bunch of now past due fee letters in the mail refund my money. I call them to try and straighten this out seeing what happened and discuss this new late fee and they say we don't waive fees. Also have a debt collector calling me. I've reached out to them multiple times trying to resolve this issue and pay what's do and truist doesn't seem to want to communicate or work the situation. Do not pay your bill early and def do not anticipate any type of good customer service.
        Oct 17th, 2023

      • diamaunt


        Apr 26th, 2023

      Read Our 21 Reviews

      About
      Truist

      At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

      Contact Info

      Products

      • Checking
      • Commercial
      • Credit Cards
      • Loans
      • Mortgage
      • Online & Mobile
      • Banking Accounts
      • Personal Savings
      • Small Business Banking
      • Wealth Management

      Services

      • Deposit Transactions
      • Direct Retail Loans
      • Credit Cards/constant Crd
      • Business Loans
      • Night Depository Service
      • Mortgage Loans
      • Insurance Services
      • Investment Services
      • Treasury Services
      • Trust Services By Appt
      • International/retail&wire
      • Leasing Services By Appt
      • Cash Management By Appt
      • Foreign Currency Exchange

      Specialities

      • Checking Accounts
      • Business Checking Accounts
      • Mortgages
      • Home Equity Lines of Credit
      • Personal Loans
      • Business Loans
      • Credit Cards
      • Business Credit Cards
      • Financial Planning
      • Savings Accounts
      • Online Banking

      Vidoes

      Images

      Questions & Answers

      Q What is the phone number for Truist?

      A The phone number for Truist is: (469) 440-0747.

      Q Where is Truist located?

      A Truist is located at 3409 N CENTRAL EXPY STE 100, Suite 100, PLANO, Texas 75023

      Q What is the internet address for Truist?

      A The website (URL) for Truist is: https://www.truist.com/branch/tx/plano/75023/3409-n-central-expy-ste-100?cid=local-seo

      Q How big is Truist?

      A Truist employs approximately 20+ people.

      Q What days are Truist open?

      A Truist is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is Truist rated?

      A Truist has a 2.5 Star Rating from 21 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      Truist

      Overall Rating

      Overall Rating
      ( 21 Reviews )
      8
      0
      0
      0
      13
      Write a Review

      Yukuai He on Google

      image Please be careful if you have account with TRUIST, they steal your money!
      Truist Bank charged me "Maintenance Fee" $30 per month for total 11 months without notifying me or letting me know, when I ask for refund, they only refund me $75, but it should be $330.
      I was with them on the phone for 1 hour, and went to their local branch, they only refund me $75.
      Be careful if you have account with them, they will steal your money.

      Reahim Budri on Google

      image Great customer service

      Latoya Maynard on Google

      image

      Shawn Brogan on Google

      image This company is an absolute joke. I paid my monthly balance early. They still went and took an additional payment. Then the rude rep on the phone tells me I'll get a check in the mail in about 2wks. I said that's unacceptable it should be quicker process. I call my bank wells Fargo and they get my money back in 2 days. Truist 15 days letter and a bunch of now past due fee letters in the mail refund my money. I call them to try and straighten this out seeing what happened and discuss this new late fee and they say we don't waive fees. Also have a debt collector calling me. I've reached out to them multiple times trying to resolve this issue and pay what's do and truist doesn't seem to want to communicate or work the situation. Do not pay your bill early and def do not anticipate any type of good customer service.

      diamaunt on Google

      image

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      Overall Rating

      Overall Rating
      ( 21 Reviews )
      8
      0
      0
      0
      13

      Write a Review

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