Crash Champions Collision Repair Plano

Great service provided given the situation they were in. A rear end collision turned into a rear end collision plus updating my truck due to a poorly timed update by Ford. Kept me updated the whole time. Rich was excellent
Jul 25th, 2023

Jul 9th, 2023

They said 1 week my car will be ready, its been almost 2 weeks and its still not ready and they dont reply to give status either. Never will come here to have my car done.
Jun 16th, 2023

Md sojeb 78729179
May 12th, 2023

We are not a mechanic shop. We are a body shop. -Drew Loyal Service King employees reason why my car had been in their shop for 2 and a half weeks and never seen by a mechanic. As well as. Right front tire was sent out for repair and the mechanic needs it to perform alignment and test shocks, etc. Dont cars have 4 tires that are exactly the same?? Aaaaand alignment testing is done on 1 axle at a time. So you really only need 2/4 wheels and only 1/4 of my tires were sent out. OH wait!!! I go to pick up my car bc they refused to continue service due to badgering and foul language Aaaaand guess what! My tire was never even sent out for repair. Apparently it was on a list of wheels sent out for repair except it was never sent and there the whole time. Drews explanation. Well our mechanic hasnt been to work since last week and isnt answering calls. So your 1 mechanic you have on staff by your organizations practice at all your shops has ghosted you all. Hahahahaha Wow! Now you are a NO Mechanic Shop! Ingrid: Update on your vehicle: Repairs are in progress. We will let you know if there are any delays. How is the shop on any insurance preferred service shop list?? I will never take my car to any Service King again and will definitely tell everyone I know about my horrible experience with them. Wishing there was a 0 stars option!
Jun 12th, 2023