Legacy Village Apartment Homes
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5701 Pearson Dr
Plano, TX 75024 - 866-659-3583
Chamber Rating
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Kaustubh Sheth
Apartments are nice for what you pay but Tracy would be your go to person to get anything sorted. So far all my troubles have been resolved by her. Giving this review just because of how Tracy has managed to get all my questions answered and how helpful she has been.
Jun 5th, 2023 -
Kiran Kumar
Found a snake on a staircase, called apartment folks and they said they will take care of it later. That's how good the management is
May 25th, 2023 -
Ddd Dd
Bad costumer service, they are highly bias and racist.
May 5th, 2023 -
Zhchariah Everett
DO NOT MOVE HERE. Ive had a leak in my kit hung since December. Multiple maintenance request have been put in and the issue still hasnt been fixed. At this point its spread to my closet adjacent from the kitchen and MOLD HAS BEEN GROWING FOR OVER A MONTH. Im very irritated that I pay my hard earned money to live in a nice area and the facility does not keep up with the upkeep of the apartments. Did I mention there have been rats in my ceiling for MONTHS. Extremely dissatisfied.
Feb 7th, 2023 -
Zeina Halabi
No make ready was done at time of move in on my apartment. It's dirty, it smells and items are broken . The management wants to convince me its clean. The director said, it looks like that because its an old building. I gave them time to make it right, but they dont want to do the right thing, they dont reply to my emails, I have no place to stay, I work from home, they are effecting my work, and putting my son and myself under so much stress. They are aware of the situation but simply they do not care. They told me the smell went away after they painted the countertops. Cheap harmful aerosol paint fumes is not considered a reasonable means for removing stubborn curry and other potent smells in an apartment. Tracie wanted to do the right thing such as Ozone clean the apartment, acid wash the tubs and clean it, but it appears managent refused.
Apr 25th, 2023
Contact Info
- 866-659-3583
Questions & Answers
Q What is the phone number for Legacy Village Apartment Homes?
A The phone number for Legacy Village Apartment Homes is: 866-659-3583.
Q Where is Legacy Village Apartment Homes located?
A Legacy Village Apartment Homes is located at 5701 Pearson Dr, Plano, TX 75024
Q How is Legacy Village Apartment Homes rated?
A Legacy Village Apartment Homes has a 3.9 Star Rating from 52 reviewers.
Ratings and Reviews
Legacy Village Apartment Homes
Overall Rating
Overall Rating
( 52 Reviews )Kaustubh Sheth on Google
Apartments are nice for what you pay but Tracy would be your go to person to get anything sorted. So far all my troubles have been resolved by her. Giving this review just because of how Tracy has managed to get all my questions answered and how helpful she has been.
Kiran Kumar on Google
Found a snake on a staircase, called apartment folks and they said they will take care of it later. That's how good the management is
Ddd Dd on Google
Bad costumer service, they are highly bias and racist.
Zhchariah Everett on Google
DO NOT MOVE HERE. Ive had a leak in my kit hung since December. Multiple maintenance request have been put in and the issue still hasnt been fixed. At this point its spread to my closet adjacent from the kitchen and MOLD HAS BEEN GROWING FOR OVER A MONTH. Im very irritated that I pay my hard earned money to live in a nice area and the facility does not keep up with the upkeep of the apartments. Did I mention there have been rats in my ceiling for MONTHS. Extremely dissatisfied.
Zeina Halabi on Google
No make ready was done at time of move in on my apartment. It's dirty, it smells and items are broken . The management wants to convince me its clean. The director said, it looks like that because its an old building. I gave them time to make it right, but they dont want to do the right thing, they dont reply to my emails, I have no place to stay, I work from home, they are effecting my work, and putting my son and myself under so much stress. They are aware of the situation but simply they do not care. They told me the smell went away after they painted the countertops. Cheap harmful aerosol paint fumes is not considered a reasonable means for removing stubborn curry and other potent smells in an apartment. Tracie wanted to do the right thing such as Ozone clean the apartment, acid wash the tubs and clean it, but it appears managent refused.
Overall Rating
Overall Rating
( 52 Reviews )Write a Review
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