Lone Star National Bank

Feb 14th, 2024

This location no good cant get help and they leave you sitting there for awhile waiting dont recommend
Aug 29th, 2023

Releases information by phone without ANY verification to account. Closed my decade+ long business account without even a phone call or a request to set up time to discuss matters. No curtesy to inform customer with even a phone call to come in. Seriously blurt out all matters on phone while I was driving w passengers. I didnt respond to mail request send via mail nor did I get email asking to discuss matters. Bankers point finger on each other instead of being accountable when I asked why no one simply asked me to come in since Im a regular. Dont mind going to another bank but to send money via mail with no tracking! I seriously hope nothing but the worse fortune for this bank. Cant pay my bills since they closed my account and allegedly snail mailed my livelihood. Am told lone star national bank cannot cancel out their own check and reprint. No tracking number to be able to locate the funds to my account. The bankers that started the bank have now to moved to better, more reliable banks. Thank you for the time you were a solid bank for your clients
Jun 8th, 2023

Absolutely terrible phone etiquette. I was transferred to customer service just a minute ago and the lady wasn't using rude words but her rude tone made it very clear she was not happy and I was a nuisance. She should not be working customer service with that tone abs attitude.
Apr 18th, 2023

Excellent customer service
Mar 23rd, 2023