IHOP

Apr 8th, 2024

Obligatory if I could give this place zero stars, I would. I walked in and asked to place an order to-go. The hostess said she would be right back with my receipt and she seated the family that had come in after me. I waited for 30 minutes and finally asked about my order. Another employee told me that the hostess never put my order in. Unbelievable. To add insult to injury, all I received was an "I'm sorry". No offer to make my order, maybe put a rush on it...nothing. There was just a complete lack of trying to make up for the hostesses disregard for me.
Apr 6th, 2024

Mar 31st, 2024

Mar 22nd, 2024

I stop by after work early Easter morning and the door was locked with a sign stating closed until 6am. What happened to 24 hour? Employees were outside confused and had to call the supervisor. When someone came to unlock the door she stated it will be a hour to set up because she dont have cooks. I went elsewhere. I then returned with my children late Easter night. There was only one server. I get it..its a holiday but a 24 hour restaurant should KNOW late nights on holidays means people are coming. The host gives eye contact but refuses to acknowledge you right away. As it gets crowded with families we are then acknowledge and were told the wait is 30-45 minutes. Yet there was only ONE family dining who was already served and eating. The food was cold, they lack inventory/ingredients to where my kid had to change her order, I got the wrong side to my order, my daughter got bad lettuce on her chicken sandwich when her original order was a burger, and my other kid didnt get cheesecake bits in her specialty pancakes. Onion rings was slightly under cooked. We waited so long to eat & waited so long for food that we just ate and leave. The server seems new and nervous. She couldnt handle everybody at once. I went my entire meal without a refresh of my beverage and she even took my kid plate while she was still eating. The service was poor but she was still tipped for effort.
Apr 1st, 2024