Coventry Homes - Blackhawk

Im thanking my lucky stars that we did not follow through with Coventry homes. First of all their staff was incredibly rude and completely unprofessional. It seemed like their agents did not want to be there let alone help you.We toured one home and the agent was on her phone the whole time. She gave the vibe that we inconvenienced her by requesting a tour. We gave a competitive offer( that was well within market value) but was met with such disrespect that bordered on humiliation from the builder and the agent. Later we found out from other Coventry home owners how terrible their build quality is and how when you close youll never hear from Coventry again even when your home warranty is intact. I dont know what 98% approval rating they are talking about as every single review and person I have spoken to or read has only said negative things about them. Definitely worth taking your time if you decide to work with them. We decided to go with their neighboring builder and wow, what a difference in quality, service, and overall professionalism.
Jan 5th, 2024

I would give negative star if I can. They are not premium builders like they claim to be. I recently purchased a house with them. Paid a premium money for the house! The job was rushed with poor finish! On top of it, once you close out, then they dont care about any of the warranty requests! It took them 6 months to sort out my closing walk through warranty requests! To make things worse, the poor quality build started showing up and I have submitted consolidated list of warranty request after 6 months only to find out, they dont care! Its been several weeks went by without any response to warranty. The warranty rep Ben is worst to deal with. Need several follow ups always and he is very lazy to attend to requests. Stay away from them and go find better builders who gives priority to buyers not only during sale process, but also after the sales! I WOULDNT RECOMMEND them to anyone.
Sep 15th, 2023

Hi, I recently bought home in pflugerville Texas with coventry homes Blackhawk. When it comes to fee or payment, you will be followed on time but we found our air condition is not working properly during third party inspection, they keep saying, we will fix it, we will fix it before closing. Even reported in final walk through. After closing, they will not respond to you. They said it is my responsibility to take care after closing. Now I am working A/C company on this. I would never ever recommend to anyone. They are just after your money, never care about customer satisfaction.
Jul 1st, 2023

I would give them no star. Nightmare buying a house with this company, they hire cheap contacting workers to build the house. Forced us to close the house unfinished, now we are going through a torturous process of getting the pending jobs done. The builder never responded and runs ways when ever we see him in the community. Poor ethics, values and communication. Total arrogant staff starting from the sales to management. I think nobody works full-time here because everybody is on vacation all the time and irresponsive.
Apr 10th, 2022

Feb 23rd, 2022