Chamber of Commerce

      The UPS Store

      ( 97 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Wednesday:
      8:00 AM - 7:00 PM
      Thursday:
      8:00 AM - 7:00 PM
      Friday:
      8:00 AM - 7:00 PM
      Saturday:
      8:30 AM - 3:30 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 7:00 PM
      Tuesday:
      8:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.6 - (97 reviews)
      58
      4
      0
      8
      27
      Read Our 97 Reviews

      Chamber Rating

      Verified Member
      3.6 - (97 reviews)
      58
      4
      0
      8
      27
      › ‹
      • Brandon Randle

        Went into the store to return a package that I needed to print out a label for. The guy that helped me print out another label just a week prior proceeded to tell me I need to get on the computer and log into my account and print out the label. I told him you were the same person that helped me last week and that you gave me the email to send the label to. He said oh I did then gives me the store card to send the label to the email. Another customer comes in while I am sending the label to the store email. He needs to print out a label also a different gentleman tells him no problem he is the email you can send the label to. So what was the difference between me and the other customer to where I was told I needed to get on the computer and log into my account and print out the label and the other customer was simply given the email for him to send to? Not only that the guy that was helping me gets smart with me proceeded to tell me I hope you have a better day. I dont need to have a better day treat all of your customer equally and this situation could be avoided.
        Mar 17th, 2024

      • Zach Dehoyos

        Best Store Ever!
        Feb 21st, 2024

      • Katya Pena

        5 stars to Lily! Very kind and helpful
        Feb 11th, 2024

      • Sanjeev Bhatia

        They closed all the registers before time and I could not send my package out within their business hours.
        Feb 9th, 2024

      • Simone Coyle

        The staff are always so friendly and helpful. They explain things fully.
        Jan 4th, 2024

      Read Our 97 Reviews

      About
      The UPS Store

      The UPS Store #3104 in Pearland offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Fm518 And Pearland Parkway Next To Conn's Across From Lowe's, Sonic And Ihop.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (281) 997-6884.

      Q Where is The UPS Store located?

      A The UPS Store is located at 2800 Broadway, Ste C, Pearland, Texas 77581

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/tx/pearland/2800-broadway?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Wednesday: 8:00 AM - 7:00 PM
      Thursday: 8:00 AM - 7:00 PM
      Friday: 8:00 AM - 7:00 PM
      Saturday: 8:30 AM - 3:30 PM
      Sunday: Closed
      Monday: 8:00 AM - 7:00 PM
      Tuesday: 8:00 AM - 7:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.6 Star Rating from 97 reviewers.

      Hours

      Wednesday:
      8:00 AM - 7:00 PM
      Thursday:
      8:00 AM - 7:00 PM
      Friday:
      8:00 AM - 7:00 PM
      Saturday:
      8:30 AM - 3:30 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 7:00 PM
      Tuesday:
      8:00 AM - 7:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 97 Reviews )
      58
      4
      0
      8
      27
      Write a Review

      Brandon Randle on Google

      image Went into the store to return a package that I needed to print out a label for. The guy that helped me print out another label just a week prior proceeded to tell me I need to get on the computer and log into my account and print out the label. I told him you were the same person that helped me last week and that you gave me the email to send the label to. He said oh I did then gives me the store card to send the label to the email. Another customer comes in while I am sending the label to the store email. He needs to print out a label also a different gentleman tells him no problem he is the email you can send the label to. So what was the difference between me and the other customer to where I was told I needed to get on the computer and log into my account and print out the label and the other customer was simply given the email for him to send to? Not only that the guy that was helping me gets smart with me proceeded to tell me I hope you have a better day. I dont need to have a better day treat all of your customer equally and this situation could be avoided.

      Business Response on Google Mar 17th, 2024
      Thank you for sharing your experience from our Store Mr. Brandon. First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. We work very hard to make sure all of our customers have a rewarding customer service. We apologize for any inconvenience or frustration you may have experienced.Please feel free to contact us directly at [email protected] or (281-997-6884) .I hope you will give us another opportunity to gain your trust and show you the the outstanding service we normally provide.

      Zach Dehoyos on Google

      image Best Store Ever!

      Business Response on Google Feb 13th, 2024
      Greetings Zach Dehoyos, thank you for your positive feedback. It delighted us to hear that you had a great experience with our service. At The UPS Store, providing top-notch service is our primary goal, and it's great to see that we have done so for you. If there is anything else we can do to enhance your experience, please don't hesitate to reach out.

      Katya Pena on Google

      image 5 stars to Lily! Very kind and helpful

      Business Response on Google Feb 14th, 2024
      Thank you for the review, Katya Pena! We appreciate the shoutout for Lily and will share your awesome feedback about her kind and helpful service. We're always here for you. See you next time!

      Sanjeev Bhatia on Google

      image They closed all the registers before time and I could not send my package out within their business hours.

      Business Response on Google Feb 10th, 2024
      Hello Mr Bhatia,We’re so sorry that you had to face inconvenience while you were trying to ship out your package. Our UPS Store 3104 thrives on high standards of customer service, which we pride ourselves on. While looking up your concern we investigated our system and our store camera shows that during the last 5 minutes of closing the store no customer had came in. Our system indicates that we closed our registers at the same time as we always close which is 7:00 PM.You may have confused our location with another one as there are 2 UPS Store locations on Broadway St Pearland,TX. If you'd like to discuss this further, please don’t hesitate to contact us directly at our store email [email protected] or our store phone 281-997-6884. Sorry again for you inconvenience you faced I hope you will give our store opportunity for your business we show you the outstanding service we provide to our customers.

      Simone Coyle on Google

      image The staff are always so friendly and helpful. They explain things fully.

      Business Response on Google Dec 12th, 2023
      Hi Simone Coyle, we love hearing this feedback! Friendly, courteous, and knowledgeable service is what we're all about. Thanks so much for sharing your review.
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      Overall Rating

      Overall Rating
      ( 97 Reviews )
      58
      4
      0
      8
      27

      Write a Review

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