Chamber of Commerce

      T-Mobile

      ( 548 Reviews )

      T-Mobile
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      Hours

      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (548 reviews)
      346
      30
      18
      25
      129
      Read Our 548 Reviews

      Chamber Rating

      3.8 - (548 reviews)
      346
      30
      18
      25
      129
      › ‹
      • Cesar Mayo

        Excellent store and its staff provides top quality service
        Mar 12th, 2024

      • Yesina Platero

        I came at almost closing time to do an upgrade, Erick was very nice and knowledgeable..thank you Erick, I really appreciate you.
        Mar 3rd, 2024

      • Marielos Marquina

        Been with t mobile a year now and am really disappointed on this company they have too many hidden fees and they always break their contracts and charge you for it and have a lots of employees that are not honest and have 0 integrity so far I am really disappointed , oh and my problem still not fix its been 6 months and still waiting . Sprint was way better and had well trained staff that were honest ,and the reason why I end up with t mobile was because they bought off sprint and now I am stuck here dealing with their lies and incompetence. I AM REALLY DISAPPOINTED OF T MOBILE!!!!
        Jan 16th, 2024

      • ali khan


        Jan 11th, 2024

      • Ronie Lott

        I work from home and the T-Mobile 5g box I have same not to work well with work. I called T-mobile multiple times about my connection and was told by the last tech that she suggest I get a Nokia box. I had the tech locate a store that have one and she set me up at the Pasadena store. The drive to get there was long, and the wait was even longer. Got home connected all my devices back which took hours logged into work and started having system issues again. I reached out to my work IT Tech who I told the box was exchanged for a Nokia as the tech rep at T-Mobile told me, was asked for the model number from the back of the modem and found it was the other modem not the Nokia. The thing that strikes me all they work there and twice I mentioned I was here to pick up the Nokia and they still after having me wait for several minutes gave me the arcadyan box instead. I missed 2 days of work, and put a lot of time into connecting all my devices. As soon as my phones on that account is paid off I'm moving my service. Whatever happen to good customer service and 1st time resolutions.
        Feb 12th, 2024

      Read Our 548 Reviews

      About
      T-Mobile

      Visit the T-Mobile store in Pasadena and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 5552 Fairmont Pkwy can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      •   281-998-7580
      •   (281) 998-7580

      Services

      • Mobile Phones Store
      • Shopping

      Brands

      • T-Mobile
      • tmobile

      Specialities

      • Mobile Phones Store
      • Shopping

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile?

      A The phone number for T-Mobile is: 281-998-7580.

      Q Where is T-Mobile located?

      A T-Mobile is located at 5552 Fairmont Pkwy, Pasadena, Texas 77505

      Q What is the internet address for T-Mobile?

      A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-pasadena-tx-77505-4sev?utm_source=google&utm_medium=lastmile&utm_campaign=4SEV

      Q What days are T-Mobile open?

      A T-Mobile is open:
      Sunday: 12:00 PM - 6:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM

      Q How is T-Mobile rated?

      A T-Mobile has a 3.8 Star Rating from 548 reviewers.

      Hours

      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM

      Related Categories

      Nearby Apple Locations

      Ratings and Reviews
      T-Mobile

      Overall Rating

      Overall Rating
      ( 548 Reviews )
      346
      30
      18
      25
      129
      Write a Review

      Cesar Mayo on Google

      image Excellent store and its staff provides top quality service

      Yesina Platero on Google

      image I came at almost closing time to do an upgrade, Erick was very nice and knowledgeable..thank you Erick, I really appreciate you.

      Marielos Marquina on Google

      image Been with t mobile a year now and am really disappointed on this company they have too many hidden fees and they always break their contracts and charge you for it and have a lots of employees that are not honest and have 0 integrity so far I am really disappointed , oh and my problem still not fix its been 6 months and still waiting . Sprint was way better and had well trained staff that were honest ,and the reason why I end up with t mobile was because they bought off sprint and now I am stuck here dealing with their lies and incompetence. I AM REALLY DISAPPOINTED OF T MOBILE!!!!

      Business Response on Google Jan 12th, 2024
      Hello Marielos Marquina, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      ali khan on Google

      image

      Ronie Lott on Google

      image I work from home and the T-Mobile 5g box I have same not to work well with work. I called T-mobile multiple times about my connection and was told by the last tech that she suggest I get a Nokia box. I had the tech locate a store that have one and she set me up at the Pasadena store. The drive to get there was long, and the wait was even longer. Got home connected all my devices back which took hours logged into work and started having system issues again. I reached out to my work IT Tech who I told the box was exchanged for a Nokia as the tech rep at T-Mobile told me, was asked for the model number from the back of the modem and found it was the other modem not the Nokia. The thing that strikes me all they work there and twice I mentioned I was here to pick up the Nokia and they still after having me wait for several minutes gave me the arcadyan box instead. I missed 2 days of work, and put a lot of time into connecting all my devices. As soon as my phones on that account is paid off I'm moving my service. Whatever happen to good customer service and 1st time resolutions.

      Business Response on Google Feb 15th, 2024
      Hi Ronie! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 548 Reviews )
      346
      30
      18
      25
      129

      Write a Review

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