Happy Clouds Smoke & Vape

Megan was very personable and helpful. She's why the 4 star is here. Only reason it isn't a 5 is because this is the first time meeting her. The other lady I've dealt with would easily have this place at a 2 at best. No knowledge. Not personable or welcoming at all.
Feb 24th, 2024

Best prices, Megan is very knowledgable on all products! Rewards program is great, always getting discounts! Highly recommend!
Feb 13th, 2024

I recently visited this location for the first time (December 22nd). I will say, the store looks great and the employee was friendly. I purchased the Smok RPM 100 Kit, the batteries required, and salt nic juice. However, my issue is that I can't use the vape I bought. I opened and set up the vape in store after purchasing and mentioned it had a burnt taste. I've since changed out the coils, and the burnt taste is still there - in fact, it's so bad that I literally can not use it. I went by the store today (28th) in hopes that I could do a return, exchange, or have someone help me out with a solution of some sort. Unfortunately, I was told no returns or exchanges were possible and that the owner encourages the employees to "fight tooth and nail" to prevent any returns/exchanges from occurring because it's a loss for the store. So, I'm at a loss of 100$, and I guess I have to be okay with that. As someone who has 10+ years of managerial experience, I can not fathom any establishment that doesn't value, promote, promise, and deliver exceptional customer service. I really wanted to like this place and become a loyal, frequent customer - but, sadly, I can't, in good consciousness, recommend this place to anyone.
Dec 16th, 2023

Much love for meagen, she was the best and gave information on anything there was to ask about, much love
Nov 9th, 2023

Megan was really helpful. She gave me good recommendations for the product I was looking for. I am very happy with the product if in the area again will come here again.
Oct 14th, 2023