Furniture City

Mar 18th, 2024

Dec 9th, 2023

do not believe what the owner tells you
Dec 7th, 2023

I hate to leave negative reviews, but I absolutely DO NOT recommend shopping here. Unbelievable LACK OF RESPECT or regard to customer service in fixing an issue - product not as described and the way it was sold to us. I bought a glider from furniture city, floor model was 50% off but was upsold to buy full price. Salesperson showed me a fabric on the floor and said this is what my chair would look like, arrived completely different (grey not white) and they refuse a return, even though the photos look totally different online. Regardless of photos, we clearly asked sales person for white/tan. Took no responsibility, and I repeatedly had to call into their customer service to even hear back. They claim we should've been asked to confirm color on delivery (we weren't). I also found the product I bought for $150 cheaper online and they won't credit or price match. Won't exchange or refund, and have only offered me a discount on future purchases, which I obviously won't be using. So sad to see a company not care about customers and service, at such a vulnerable time in our life expecting a baby.
Oct 26th, 2023

These people are liars
Sep 17th, 2023