Chase Bank

Minister Zaneta Edward-Gallo _{on Google}

Feb 16th, 2024

I was injured by this location because they falsified a handicap insignia on GOOGLE MAPS, I was caught up in their lobby doors and the staff snickered at me refusing to render aid.
After a customer ran to assist, Austin also came out of his office to assist. No one filled out an accident report, and I was denied restroom privileges. Austin had to open both doors after I conducted my business so I could safely exit the bank.
I was discriminated against because of my disability by the staff, which embarrassed me twice loudly asking why I was there and then again when the manager came over while I was trying to compose myself and plug my scooter. She asked me "Just what I thought was doing" and I explained to her that I had permission from Austin to up my device.
I am injured on my left wrist and hand. Chase Bank has refused to render to me since November.
I made 6 secured messages to the bank, informing the management after which I was rudely interrogated by Tracy, the accessibility Rep. for Chase to the point of an anxiety attack.
I have had to seek therapy and was diagnosed with PTSD because of the reoccurring nightmares that this horrific incident has caused.
I checked the accessibility features of the bank before I went there. I used GOOGLE MAPS and got false information which led to a serious injury and my mobility device being destroyed.
The Executive Assistant informed me that she worked directly for Mr. Jamie Dimon, and the Senior executives don't talk to "us", blocked my email to Mr. Jamie Dimon, and hung up repeatedly in my face. I am in constant pain. No disabled person should be treated like this.

de la Trahans _{on Google}

Jan 16th, 2024

ATM machine is always always broke in CASE of an emergency PEOPLE needing cash would truly be screwed..POOR SERVICE..NEED TO DO BETTER

Kyrstan Barlow _{on Google}

May 27th, 2023

Austin was amazing! Lots of laughs and never an awkward moment while setting up my sisters account! Even joked along with me about my sisters decision to have her paper work printed! She decided to hug a tree when we left to apologize! Pic in Google pictures!

Deyanira Alcantar _{on Google}

Mar 26th, 2023

Very accessible and the staff was very helpful

Mandy Russell _{on Google}

Mar 16th, 2022

I appreciate y'alls business. Thanks for everything y'all did for me .