Chipotle Mexican Grill

I do not recommend! Even with salsa the taste is bland. They basically threw poor quality ingredients together into a shell and call it a taco. Even Taco Bell tacos would be better. They need new mngmt
Apr 5th, 2024

Ive been here a few times over the past month and its downhill again. Every time I got the line is to the door, 25-30 minutes of waiting time. Once I get to order, food it everywhere and the place needs a good deep cleaning. Its honestly disgusting and I should have left. They dont even care to wipe the areas around the food. There was cheese on the tortillas press from the previous customers quesadilla, and i got burnt cheese all over the outside of my tortilla. The lettuce is always black and guacamole is rancid. They are usually out of what you want. Employees hate their job and there is poor communication. Last time they gave me the run around about the meat I wanted, this time they didnt run my card correctly as I was trying to use my free meal credit. The manager was nice and explained everything, however, the employee should have been trained to ask for help before attempting a mistake. Now I have to see if my card ends up getting a refund or not, something else to worry about. I just cant believe the wait times and the quality of food that comes out of this restaurant. I will no longer come to the Odessa location and will make the drive to midland. Sometimes there is a wait there as well, but at least I can rely on the food ALWAYS tasting up to par. I should have taken photos of the restaurant, as a previous restaurant manager, it was honestly horrible and unacceptable. This is my last straw and I wont be back. They do not care about the health of the general public.
Apr 5th, 2024

Came at 9pm and they said they didnt have rice, beans or chicken and they were not planing to make more
Apr 2nd, 2024

We all liked it!! Food is great fast service, it seems kind of small but I'll definitely keep going.
Apr 1st, 2024

Mar 24th, 2024