Holiday Inn Express & Suites Odessa, an IHG Hotel

Update 3/16: Different cook on day 2, thank you for taking care of your guests! I would rated this at all if I could. On 3/15, My son's baseball team stayed here and hearing that them and others were denied breakfast at 8:40 am because the cooks didn't want to cook more food is absurd and pissed me off. Then she started complaining to the houskeepers about it. One of them managed to get cereal walked away for a second and had there food picked up. There were a couple of other stories but this had me boiling. Do better Holiday Inn!
Mar 12th, 2024

I do work in the room at night. Essential to have a good light, a clear desk, outlets and a comfortable desk chair. Coffee maker on the desk - this isn't a kitchen table. Ugly, low light table lamp. Very uncomfortable, broken desk chair. Front desk staff wouldn't /couldn't replace it. Pretty high price room for broken furniture. Toilet flush handle broken. Had to fix it myself. Nut on the inside the tank came off. Good luck getting it fixed at night. Holiday Inn Express properties have deteriorated over the years since first introduced. This one rates near the bottom.
Mar 12th, 2024

Mar 5th, 2024

Dec 28th, 2023

The staff was kind and attentive even after patiently working with a Karen in line ahead of me. WiFi was nonfunctional, the breakfast was cold and the knob on the shower was so loose it couldnt operate. Luckily I had a screwdriver and fixed that myself. Also the cable was oddly missing NBC and one other local channel. It could be a decent hotel, but it looks like the building owners/management company is cutting corners. Ill try another HI Express next time I come through Odessa.
Dec 23rd, 2023