SureStay By Best Western New Braunfels
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510 S State Highway 46
New Braunfels, Texas 78130 - (830) 629-1155
- Website
Hours
Chamber Rating
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Pedro Borjon
Super clean and very nice rooms
Mar 28th, 2024 -
Mikey Mc
An overall well maintained hotel, wonderful folks working here, room very nice and spacious, comfortable bed, delicious Texas waffles for breakfast...
Mar 3rd, 2024 -
corie wetz
Mar 1st, 2024 -
Jerome Ling
I checked in yesterday the woman at the counter was informative and helpful. Then my stay was alright until checkout this morning. I am a rewards member with best western and to my understanding early check ins and late checkouts are complimentary and shouldn't be a big deal we'll this Karen of a woman called my room this morning at 1059 and told me I couldn't have a late checkout that she was going to charge me for it and that I had to be out by 11 thankfully I had managed to get my stuff together quickly and get out before 10 after. As I am leaving I noticed the police arriving at the hotel. Not having a ride I sat on the steps to smoke a cigarette and a few minutes later the police came to the room and told me I had to leave the property cause the hotel wanted me gone. They called the police cause I wanted a late checkout.
Jan 31st, 2024 -
alan train
Worst Best Western in the country. Must avoid. Inedible breakfast not worth the price even though it's free. And when I complained that there was no heat in my room one night, the owner/manager made excuses. He doesn't give a damn. He's so cheap he actually refused to reimburse me for that night. A truly terrible place.
Jan 10th, 2024
Questions & Answers
Q What is the phone number for SureStay By Best Western New Braunfels?
A The phone number for SureStay By Best Western New Braunfels is: (830) 629-1155.
Q Where is SureStay By Best Western New Braunfels located?
A SureStay By Best Western New Braunfels is located at 510 S State Highway 46, New Braunfels, Texas 78130
Q What is the internet address for SureStay By Best Western New Braunfels?
A The website (URL) for SureStay By Best Western New Braunfels is: https://www.bestwestern.com/en_US/book/hotel-rooms.54168.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:54168
Q What days are SureStay By Best Western New Braunfels open?
A SureStay By Best Western New Braunfels is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is SureStay By Best Western New Braunfels rated?
A SureStay By Best Western New Braunfels has a 3.0 Star Rating from 96 reviewers.
Hours
Ratings and Reviews
SureStay By Best Western New Braunfels
Overall Rating
Overall Rating
( 96 Reviews )Pedro Borjon on Google
Super clean and very nice rooms
We are glad to know that you were satisfied with the cleanliness and appearance of our rooms. Maintaining a clean and attractive environment is a priority for us, and we strive to offer the best possible service to our guests. We appreciate your kind words and recognition. If there is anything else we can help you with or if you have any additional comments to share, please don't hesitate to let us know. We hope to have the pleasure of welcoming you again in the future!
Sincerely,
CC - Guest Relations Manager
Mikey Mc on Google
An overall well maintained hotel, wonderful folks working here, room very nice and spacious, comfortable bed, delicious Texas waffles for breakfast...
corie wetz on Google
Jerome Ling on Google
I checked in yesterday the woman at the counter was informative and helpful. Then my stay was alright until checkout this morning. I am a rewards member with best western and to my understanding early check ins and late checkouts are complimentary and shouldn't be a big deal we'll this Karen of a woman called my room this morning at 1059 and told me I couldn't have a late checkout that she was going to charge me for it and that I had to be out by 11 thankfully I had managed to get my stuff together quickly and get out before 10 after. As I am leaving I noticed the police arriving at the hotel. Not having a ride I sat on the steps to smoke a cigarette and a few minutes later the police came to the room and told me I had to leave the property cause the hotel wanted me gone. They called the police cause I wanted a late checkout.
alan train on Google
Worst Best Western in the country. Must avoid. Inedible breakfast not worth the price even though it's free. And when I complained that there was no heat in my room one night, the owner/manager made excuses. He doesn't give a damn. He's so cheap he actually refused to reimburse me for that night. A truly terrible place.
Overall Rating
Overall Rating
( 96 Reviews )Write a Review
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