Roto-Rooter

Terrific job fixing my gas line and installing a new water heater. Fast and friendly service
Feb 13th, 2024

Terrible service!! They will make an appointment and not keep it. I was left waiting for them all day and they never showed up. I even called that morning to make sure they were coming out and was assured they would be there. I called the next day and they acted like it didnt bother them and was asked if I wanted to cancel the appointment. What a joke of a company.
Feb 7th, 2024

Same issue as others came, didn't fix anything and asked for payment.
Jan 10th, 2024

Aug 4th, 2023

I called last week to get Roto Rooter in Midland Texas to come out for a minor issue I was having at my home. Person I spoke to scheduled me for Saturday. I specifically told the person on the phone it would have to be after a certain time frame . We waited & waited & waited for someone to call no one ever did! We call back the following week and person I spoke to scheduled us again for after work hours and no one ever calls or shows! We are now Friday, 6 days in and this morning a service guy calls and very rudely say " Hello maam this is Roto Rooter, you called for service. I Immediately responded saying, "We have been waiting on you all since Saturday. He responded, " Well we have time now"! I responded, well there is no one home and we cant right now! Person on the phone VERY rudely just cut me off the conversation. I think this is HIGHLY unprofessional and will never be calling for service ever again!
Aug 31st, 2023