Sewell Cadillac of the Permian Basin

Juliet, thanks for such a smooth transaction on buying a vehicle. The team you are apart of has great leadership. From the trade in on the old vehicle, finance, and taking home a new vehicle. The customer service was hands down the best I have had when buying a new vehicle. A fair agreement was reached on buying and selling of the vehicle and this dealer ship went above and beyond.
Sep 4th, 2021

AWESOME experience......We drove 1100 miles round trip from Arizona after finding the vehicle of our choice (2014 Toyota Sequoia Platinum) at this dealership. I completely monopolized our salesman's (Christian) time with question after question, wanting to know detail after detail and I had concern after concern. Christian maintained his composure and professionalism the whole time, Christian even provided additional information above and beyond my request, after all it was an 1100 mile trip for us with a fair amount at stake (the drive, hotel stay and additional expenses, not to mention we were purchasing a used car sight unseen). I was very skeptical about this deal because I didn't know anything about this dealership and I was purchasing a used car, all of my fears and apprehensiveness was squashed as soon as we arrived on Thursday 9/2/2021, we were greeted by a very friendly salesman and immediately escorted to Christian, after taking our test drive we returned to the dealership and Christian escorted us to the finance department where all of our paperwork and documents were ready to be signed, we then completed the transaction (traded our 2016 Toyota Highlander) at which time we were handed the keys to our Sequoia which had already been detailed and filled with gas before we even arrived. Had we not taken the test drive then the whole experience would have literally taken 10 minutes or less, this is how I prefer to do business, no lengthy negotiations, no real hard pressure about extended warranties (they were offered of course), just friendly personal service, in fact my wife and I felt the need to actually give Christian a hug for such an enjoyable experience, so let me just say, if you are considering a purchase from this dealer, whether you are a local Texas resident or from out of state such as we were, if you are purchasing new or used, do not hesitate, you will not regret buying from this dealer, just make sure you ask for Christian, after all, he went the "extra mile" for us !!!!
Sep 3rd, 2021

Sep 2nd, 2021

Aug 19th, 2021

Going from Midland Motors to Sewell Cadillac Buick GMC...it's the same service you get before and after they took over. It is typical Midland, Texas service. I was told to bring my car up there this morning at 7:30 (July 24, 2021)to have them look at my display screen so they can order a new one. I arrived and was told that I could leave it for 8-10 days now or make an appointment. I was told by Jamie that I could bring it in Monday morning and leave it for the day and pick it up at the end of the business day. I have scheduled an appointment now for August 18, 2021. Not sure if I'm going to keep it though. I would rather drive all the way to Wichita Falls, Texas to Patterson's. They have great customer service and when I went last year they had me in and out for an oil change, tire replacement, and a rotation in 35 minutes. To Sewell...you should call Patterson's and learn something from how they work.
Aug 13th, 2021