Xplor Preschool & School Age Care

They dont want you to see my review and will try to take the truth offline!!!! ***PLEASE SAVE YOURSELF THE HEARTACHE AND DO NOT ENROLL YOUR CHILD INTO XPLOR*** My 1 year old son sadly had to be a lesson for their facility to practice better toddler safety precautions. However, that isnt my only complaint. Dont let the friendly faces and fake smiles fool you. We enrolled our son in March 2023, we started off as part-time. The only problem we had at first was constant diaper rashes. My son never had a diaper rash until he started at Xplor then had them every other week. Most days when I would pick him up he would have poop & yes I would stay there and change my sons diaper so they could see that I knew they werent changing him towards the end of the day. I would constantly ask his teachers to make sure and check him frequently bc he has sensitive skin and kept getting diaper rashes but nothing was ever corrected. Then in July 2023 we made the decision to enroll him in full time because I was starting a traditional Mon- Fri job. Thats when I noticed my baby would come home almost every other day with an injury at first I thought maybe it was normal because hes a toddler learning how to walk but what drew the line for me was when I picked him up from school, he has a huge hematoma bruise on his forehead and his teacher telling me he fell off the table. I was not notified when the incident happened. My poor son was probably in so much pain because of something that couldve been PREVENTED. They are not nurses or doctors, it is not their right to distinguish if a child needs medical assistance. A PARENT MUST BE CALLED FOR A SERIOUS INJURY. Any head injury that a child sustains is SERIOUS. It broke my heart knowing what happened and I wasnt even aware until picking him up. I had a talk with the principal the next morning, she was of course out of office the day of the incident and claimed she would have a talk with teacher and train better. THAT SAME DAY I received a call 2 hours later telling me Alonso fell off the table again! I could only afford to take him out of daycare for 2 days. I started looking for a new daycare immediately. But for the whole next week I woke up every day dreading for my son to go to a place he was constantly getting hurt. Luckily I found an amazing daycare where hes had NO INJURIES and NO DIAPER RASH. I asked for a refund for 2 weeks due to the trauma Xplor caused my family and I, and they declined. They only say Its a learning opportunity. THIS IS A CHILDS LIFE. I would hate for any parent to experience what we have gone through or for any other children to get hurt due to Xplors poor safety precautions. Do your research! They have had 5 reports against them in the last 5 years, thats 1 too many!
Nov 5th, 2023

Its an unsafe daycare. Do not take your children here.
Oct 22nd, 2023

My son has been going here for 2 years now and he absolutely loves it! The staff is so friendly and welcoming! They bus to and from school and have an amazing summer program! I couldnt be more happy and would recommend them to anyone!
Oct 15th, 2023

We have 2 kids attending Xplor and we love it here. The curriculum is great at every age, our kids learn so much and love going to school. Ms. Pam, Ms. Christine and all of the staff are the best! Our kids have thrived going to Xplor.
Sep 18th, 2023

My little has been at this Xplor location since he was 6 weeks old and we just dont have enough great things to say about them. He is a very particular child and Im a very particular mom. I am pretty particular about many things and they accommodate him and I perfectly. Im pretty vocal about specific things he can eat or have and they follow my requests. They dont give us any issue with why we may or may not want certain snacks or dyes; etc they understand that each family is doing what is best for their kids. The principal and asst principal have been there for years; Christine and Pam are both amazing. Both recently promoted to their current roles from Asst Principal and Office Manager to Principal and Asst Principal respectively. They have been there longer than the 2 years we have been there and both are truly loved by the kids and the parents. So many older siblings I see come through with their parents to pick up younger siblings still go out of their way to say hi and give hugs to Christine and Pam. As a parent this speaks volumes to me! Are they perfect? No, no place is. However, any time I have ever had an issue they listen and take corrective action; though all our issues have been small minor everyday things; nothing big. I have been impressed with how much they are truly working and teaching the kids; mine is 2 right now and even before he entered the beginners class I knew his teachers were working on learning thru play. Little doesnt have issues going to school and actually loves to go see his friends.
Oct 22nd, 2023