DHR Health Heart Institute

I'm glad I was really early because the receptionists were trying to make me leave to buy a mask. When it was about to start raining! They have one younger girl on her cell phone all the time and she makes faces looks really unprofessional! They talk amongst each other really loud about being overweight.. I completely understand the importance of wearing one, but if you are going to enforce the policy.; Provide them for emergency cases or exceptions. By a miracle I found a reusable cloth mask my Mom made and gifted me.**>> It's now 2024 and my son now had an appointment and the staff hasn't changed. The girl is still on her phone looks like she's on too much caffeine. They hang up on you or put you on hold with a rushed greeting. I hope I never have to go to this place again!! Terrible terrible terrible!!! They were supposed to call me back in an hour. Guess what.. it never happened!!!! Ps this place doesn't see minors!!!
Mar 3rd, 2024

Doctor Changlani is good but he needs to improve the patients' experience, a lot of very lazy staff. She knows they work by the hour but a sick patient can't wait up to 5 hours for a consultation, terrible they are very crazy the nurses need to work and make an effort, it's their job.
Dec 8th, 2023

Waited 3 hours to see a doctor. Do not overbook your patients.
Nov 18th, 2023

If you are able to go to any other heart institute, please do. Every time I come here I have an appointment made well in advance. And every time Im here I have to wait at least 2 hours to get into a room, usually 3. They overbook and it takes half my day for a 30 minute appointment. The receptionist tend to mislead and not provide needed information for my visits. I called ahead and specifically asked if I was doing a stress test and if I needed to dress a certain way or prepare and they said no. Upon arrival I found out I was doing a stress test, and getting a heart monitor I would have to wear for 24 hours. I was wearing flip flops and jeans which really threw off my test. And I had to cancel my plans later that night because I was not allowed to workout wearing the monitor. Some of the nurses are very very sweet and caring. But its honestly 50/50. Safe yourself the time and find somewhere else to go.
Sep 27th, 2023

Great service
Sep 17th, 2023