Visionworks Mansfield Town Center East

Service was quick and the frame selection was great.
Mar 12th, 2024

The associate was courteous and friendly, helped me and explained how to make the most of my insurance benefits.
Mar 10th, 2024

Quick service and took personal interest and care.
Mar 1st, 2024

You guys are winning with the stellar staff you have here at this location..Mrs Myra is always soooo helpful, when she moved to this location I followed her here!!!!
Feb 28th, 2024

After a wonderful, 5 star experience with the optometrist next door we went into the store to look at and purchase 3, possibly 4, pairs of glasses. After a very unfriendly and dry welcome the not very friendly general manager enters insurance and prescription info into the computer, explains to my son very quickly how to choose frames (he's never worn glasses) then proceeds to help an older lady, who I believe was an employee, do something on another computer. She was very belittling to this lady. We just stand around a little waiting to see if she is coming back to the table where she left our prescriptions so we could ask questions and continue with picking out frames etc. I had just had my eyes dilated, having killer allergy attack, am in stage 4 kidney failure and unfortunately asked for a restroom to blow my nose and clear tears from my face but was quickly met with "we don't have a restroom" . Not surprised by no public use but when I'm trying to spend $800-$1000 out of pocket, not to mention what my insurance is going to be charged I kind of expect a different answer. The eye Dr next door has no public restrooms but it's available to customers. We took our prescriptions from the table that she left them on and walked out. I don't do reviews but I'm not letting this experience go and will bend over backwards to make sure everyone I know personally as well as on my many social media accounts know not to visit this location.
Feb 15th, 2024