Smoothie King

(Translated by Google) Every time I go they give me the melted aa (Original) Siempre que voy me dan el aa derretido
Jun 29th, 2023

Rude rude rude rude add hateful hateful hateful
Jun 12th, 2023

Their products are overpriced and they taste horrible
Jun 6th, 2023

Omgg Michelle general manager is sooo awesome I love her!! She is soo friendly welcoming and has an amazing personality she took care of me and my kiddos!! Come see her!!
May 8th, 2023

Based on many of the reviews I was only able to read after my visit, I should not have expected my experience to be anything more than what it was: reprehensible. I now realize that there is no possible way that this franchise owner, any affiliated people or partnerships, nor those in charge of maintaining a positive reflection of the brand name Smoothie King, could have any interest in upholding the purported pledges or initiatives touted across the web. The last thing someone would want to encounter during a peaceful weekend with their family is to have to suffer the discourteousness of a morally disreputable manager at an establishment they are going to be spending their hard-earned dollars. Unfortunately, this is exactly what happened to my family and I on 04/16/2023 at the Smoothie King located at 1520 E Debbie Ln #104 Mansfield, TX 76063. Between tournament games my daughter wanted to have a smoothie in lieu of a big lunch, so we headed over to this location which unbeknownst to us, put our arrival at about 10 - 12 minutes ahead of the posted opening hour of 10:00 am. Not wanting to expend more travel time or energy we decided to sit and just wait until it opened. Not even a minute after shifting into park we hear a loud albeit muffled yell of Were Closed! I looked around to see a loutish woman who- with arms flailing- was gesturing at us to lower our car window. When I obliged, she yelled at us again, Uh we ARE closed!. Bothered yet uninterested in reciprocating her impudent treatment, I simply responded by saying Ok I saw that, were fine just waiting. At 10:01 as I walked in, and I was greeted by a lady ready to take my order. Before she could even put punctuation on her statement to me, she was interrupted by that same churlish woman snapping at me to say over and over again, I dont open until the lights come on! I still had no idea why this woman was so intent on being as uncouth as possible to me or what it was that prompted this kind of conduct from her but at that point, I was furious and simply unwilling to passively subject myself to her barrage of ignorance without firmly reminding her of certain facts: My entry into the building was made after the posted beginning business hour. The unlocked door I was able to pass through gave no indication of the establishment being closed at the time I entered. The absence of any signage to the contrary and the fact that EVERY light in the place was on and functioning would represent to any visitor, that the location was open and ready to receive patrons. After saying all of this she decided to refuse service and when soliciting the contact information of her superiors/ owners etc., I was not only given false contact information, but I was flippantly told to Go back to where I came from. This woman, who represents herself as the General Manager by the name of Michelle King is completely incapable of basic human respect. It is wholly unacceptable that anyone should have to be treated in such a way. It must be a ruse that she is a manager because I do not even know how this place remains operational with her at the helm. One would think that a company with a message of empowerment to rule the day every day would be more concerned about setting themselves apart from their competitors by delivering exceptional customer service, instead of putting people like this woman in charge of ruining peoples day, every day.
Jun 13th, 2023