Archer Services

Extremely displeased with this company. Just had a preliminary phone call with one of their managers who was extremely condescending and honestly made the conversation awkward. I would not recommend this company.
Jan 20th, 2024

Had a horrible sales experience. Sales rep told me thats not how we do things when I ask to have quote and design emailed to me told me that I needed to give him an $800 retainer and then they will get started on the project when we havent even seen the plans for the project. I would highly not recommend this company for the first impressions in sales and it was horrible.
Sep 19th, 2023

Archer Services did an outstanding job re-doing the landscaping at our house in Tomball---front and backyard. Their design was exactly what we wanted...Aaron, Paul, Michael, Brandon, and Regina were not only professional but understood our goals and executed the design flawlessly. Their crews were so proficient, diligent, and talented...they worked long hours daily and endured the oppressive heat without a hint of quit in them. Very impressive work ethic...finished on time as planned, on budget, and we are very pleased. We will use them again and recommend these folks wholeheartedly! Lonnie and Debbie Hobbs Services: Walkway landscaping, Landscape installations, Outdoor water feature design, Lawn care, Retaining wall design, Stone masonry, Sod installation, Landscaping maintenance, Landscape design, Backyard design
Oct 6th, 2023

Archer was selected for a large project that completely re-designed our existing backyard and pool landscaping. I was looking for a professional landscaping company that could execute this multi-month project on time, on budget and with high quality. The Archer teams always arrived on time in the morning and worked long hours each day. The project Manager (Ryan) was on site at the beginning and end of every day, overseeing the day's work. There was a lot of coordination needed with the pool remodel contractor which was handled well. Like any large project with multiple contractors, there were times when we had to sort things out and I was very pleased with Archer's commitment to high-quality work and their scope of responsibility. They have consistently addressed post-project work without dispute, standing up to their commitment to high-quality, warranted work. I have referred them to friends several times already and they have earned all of my yard service work. Services: Landscape installations, Patio design, Grading & resloping, Lawn care, Retaining wall design, Stone masonry, Sod installation, Landscaping maintenance, Landscape design, Backyard design
Aug 31st, 2023

We just recently had Archer Services modify our backyard to improve water drainage and aesthetics. While the final product looks good. The process to get to the end was terrible. They are terrible at communication (email only), do not pay attention to the details and do not deliver on the quality they promise. However, they will tell you multiple times they are "doing their best". Well their "best" is not worth the $40,000 I spent with them. They scheduled the work during the only week in June we asked them to avoid. They said the job would take 5 days. It took 11 days. The project manager showed up at our house and never once introduced himself or asked when we would like to walk through the job. We had to go outside to find him and request a walk through of the job before his crew started. They installed an arbor and swing we purchased but failed to look at the dimensions of the swing before installing the Arbor which required them to have to move the Arbor. They then tried to tell me they did me a favor in moving the Arbor. They also told me to order the wrong length of rope for the swing so now we need a step ladder to get onto the swing. At the end of the job we wrote them an email noting items they hung us out to dry on and they didn't even have the courtesy to reply to my email or call me to discuss it. I would not use them again. Services: Landscape installations, Grading & resloping, Landscape design
Jul 12th, 2023