AMAZING AFRICAN HAIR BRAIDING

I would give 0 if I could!! Word of advice for anyone who gets their hair braided : DO NOT use Authentic African hair braiding also under Kafui hair braiding. in lufkin located at 1001 Lee avenue. The owner did braids on my hair which I let her know were for my birthday a present from my husband. She told me she could do it ( my hair is growing out but still feasible to braid) . No more than 3 days after having it done I start losing several braids in the back. I called her and let her know she said that I can call and tell her when I can come have her fix them. ( I live almost an hour from her shop). I called this past Thursday and scheduled for this morning at 8:30 am. I get there and shes not there I then call her at 8:36 am and she tells me shes in Houston and shes tired to come back tomorrow. I tell her I can not drive up here again and would like a partial refund. She then tells me shes not giving any money back and I should know how my hair is that its my own fault for getting it braided. I tell her shes being disrespectful and has me drive an hour away to turn right back around after she told me she could do my hair knowing she couldnt make it last. These braids are meant to last 6-8 weeks. She then calls and leaves me a voicemail saying before I tell google take all my hair out and show them my hair demeaning me. Upset isnt even the word. Warning all others to NOT use this shop. On top of this the parting is all uneven some are squares and some circles. Disappointed in this whole experience and mainly the customer service. Please dont waste your money there you will be disappointed. She also gave someone the same braids as me booking their appointment for $30 less than me. A very crooked person to say the least. And runs the business under 2 phone numbers the other is listed on google as Kafui hair braiding. When you call one number she tells one price and then if you call the other she says higher so youll still go with her thinking shes cheaper. She did this to a young person on the phone while doing my hair. Extremely unclean and was eating while performing my service. Those braids should have taken 6-8 hours and they took 10 hours because she was constantly on her phone talking to people. No regard for customers time.
Apr 26th, 2023

Service: Hair extensions
Jan 21st, 2023

Didn't know the hair style I wanted
Dec 17th, 2021

I called a week in advance to get my hair done.. being a mom I was a couple of minutes behind and she called to make sure I was still coming and didnt get upset that I was a running a little behind. I got there and she complimented my hair soooo much. She did a GREAT job on my box braids.. and today I took my boys to get their hair braided and were all impressed with how quick she got through 2 heads, the price and the neatness! I will always recommend her. Services: Braids, Box Braids, Hairstyling
Jul 22nd, 2021

Jan 11th, 2021