Chamber of Commerce

      UPS Customer Center

      ( 202 Reviews )

      UPS Customer Center
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      Hours

      Thursday:
      11:00 AM - 5:30 PM
      Friday:
      11:00 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      11:00 AM - 5:30 PM
      Tuesday:
      11:00 AM - 5:30 PM
      Wednesday:
      11:00 AM - 5:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.2 - (202 reviews)
      85
      25
      8
      11
      73
      Read Our 202 Reviews

      Chamber Rating

      3.2 - (202 reviews)
      85
      25
      8
      11
      73
      › ‹
      • trey Payton

        The guy that delivered today 3-23-24 at 7pm had attitude assumed a random dog was ours and said well thankyou for putt up your dog hateful it was not our dog and dogpound service refuse to pick the dog up dont send him back to my house rude unprofessional
        Mar 25th, 2024

      • Jo To

        I worked at UPS and it's a horrible company to work for. It just sucks. Poor service for our customers and poor package handling. The employees even do drugs and come in high or drunk on the job, some of the managers were on drugs as well. Was not a good work environment. I would advise NO ONE to use UPSs' services.
        Jan 27th, 2024

      • sabiha khatoon

        The employees of this service are clearly thieves.. they deliver the packages on wrong address and take the pictures and fake it.. you can never receive get your packages .. and the customer care is the worst in whole world. If you claim they will send you the picture of wrong delivery address and if you go to wrong address then they refuse it.. it looks like perfect cordination of UPS people.. they clearly steal the packages Worst people on earth
        Jan 18th, 2024

      • George Jamison. USCG Chief Retired


        Nov 14th, 2023

      • aubrey lewis

        I have been waiting on a package to be delivered for the past 2 days, my package requires a signature ro be delivered, and for the past 2 days, they will attempt to deliver while I'm stuck at work, I tried calling and having them deliver again later in the day when I'm actually home and I get told I can have it delivered to a pickup location but I have to submit a request application for it and this it takes 24 hours to even process. So I get home and leave a note for the driver to either come back later in the day or call me and I will head home to sign for it. The drivers are too lazy to even do that so now I'm having to wait for a 3rd day for my package that should've been delivered 2 days ago, I will never use ups after this, they don't even try to help you and just try to tell you what you wanna hear so you will hang up, there's no communication and no organization, this company is run by lazy, arrogant, carefree people!
        Dec 26th, 2023

      Read Our 202 Reviews

      About
      UPS Customer Center

      UPS Customer Center is located at 515 E 44th St in Lubbock, Texas 79404. UPS Customer Center can be contacted via phone at 888-742-5877 for pricing, hours and directions.

      Contact Info

      •   888-742-5877

      Questions & Answers

      Q What is the phone number for UPS Customer Center?

      A The phone number for UPS Customer Center is: 888-742-5877.

      Q Where is UPS Customer Center located?

      A UPS Customer Center is located at 515 E 44th St, Lubbock, TX 79404

      Q What is the internet address for UPS Customer Center?

      A The website (URL) for UPS Customer Center is: https://locations.ups.com/us/en/tx/lubbock/customer-center-009389.html

      Q What days are UPS Customer Center open?

      A UPS Customer Center is open:
      Thursday: 11:00 AM - 5:30 PM
      Friday: 11:00 AM - 5:30 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 11:00 AM - 5:30 PM
      Tuesday: 11:00 AM - 5:30 PM
      Wednesday: 11:00 AM - 5:30 PM

      Q How is UPS Customer Center rated?

      A UPS Customer Center has a 3.2 Star Rating from 202 reviewers.

      Hours

      Thursday:
      11:00 AM - 5:30 PM
      Friday:
      11:00 AM - 5:30 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      11:00 AM - 5:30 PM
      Tuesday:
      11:00 AM - 5:30 PM
      Wednesday:
      11:00 AM - 5:30 PM

      Related Categories

      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      UPS Customer Center

      Overall Rating

      Overall Rating
      ( 202 Reviews )
      85
      25
      8
      11
      73
      Write a Review

      trey Payton on Google

      image The guy that delivered today 3-23-24 at 7pm had attitude assumed a random dog was ours and said well thankyou for putt up your dog hateful it was not our dog and dogpound service refuse to pick the dog up dont send him back to my house rude unprofessional

      Business Response on Google Mar 20th, 2024
      Hello Trey, thanks for contacting us. I'm sorry to read that you have had a bad experience with our driver. We'd like to look further into this matter, please contact us via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or X @UPS.

      Jo To on Google

      image I worked at UPS and it's a horrible company to work for. It just sucks. Poor service for our customers and poor package handling. The employees even do drugs and come in high or drunk on the job, some of the managers were on drugs as well. Was not a good work environment. I would advise NO ONE to use UPSs' services.

      Business Response on Google May 20th, 2022
      We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

      sabiha khatoon on Google

      image The employees of this service are clearly
      thieves.. they deliver the packages on wrong address and take the pictures and fake it.. you can never receive get your packages .. and the customer care is the worst in whole world.
      If you claim they will send you the picture of wrong delivery address and if you go to wrong address then they refuse it.. it looks like perfect cordination of UPS people.. they clearly steal the packages Worst people on earth

      Business Response on Google Jan 30th, 2024
      Sabiha, We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or X @UPS.

      George Jamison. USCG Chief Retired on Google

      image

      Business Response on Google Nov 17th, 2023
      Thank you for the positive rating! ⭐ We look forward to serving you again soon.

      aubrey lewis on Google

      image I have been waiting on a package to be delivered for the past 2 days, my package requires a signature ro be delivered, and for the past 2 days, they will attempt to deliver while I'm stuck at work, I tried calling and having them deliver again later in the day when I'm actually home and I get told I can have it delivered to a pickup location but I have to submit a request application for it and this it takes 24 hours to even process. So I get home and leave a note for the driver to either come back later in the day or call me and I will head home to sign for it. The drivers are too lazy to even do that so now I'm having to wait for a 3rd day for my package that should've been delivered 2 days ago, I will never use ups after this, they don't even try to help you and just try to tell you what you wanna hear so you will hang up, there's no communication and no organization, this company is run by lazy, arrogant, carefree people!

      Business Response on Google Jan 8th, 2024
      We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or X @UPS.
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      Overall Rating

      Overall Rating
      ( 202 Reviews )
      85
      25
      8
      11
      73

      Write a Review

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