Chamber of Commerce

      Potbelly

      ( 442 Reviews )

      Potbelly
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      Hours

      Monday:
      10:00 AM - 9:00 PM
      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      10:00 AM - 9:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (442 reviews)
      272
      101
      37
      9
      23
      Read Our 442 Reviews

      Chamber Rating

      4.3 - (442 reviews)
      272
      101
      37
      9
      23
      › ‹
      • Marc Antoniello

        Came in for lunch
        Apr 7th, 2024

      • John Webb

        Update 2: Nearly two years later and they have still not replaced the sandwich. They lost a customer for life and I haven't stopped sharing my experience. They'd rather have a formerly happy customer hate them for life and tell everybody how awful they are until the end of time than simply replace one measly sandwich that they screwed up. Seems like a horrible business strategy in my opinion. Update: A year later and still nobody from this restaurant ever contacted me or tried to make the situation right so yes, I have not had Potbelly in a year. They'd rather lose a customer for life than replace a sandwich they screwed up. Original review: They served me a meatball sub with no meatballs and did not apologize, replace, or refund the item. Absolutely ridiculous!
        Feb 1st, 2024

      • Arman H.

        I ordered a tuna sandwich today. I don't know how a 4.4 star shop made this low quality sandwich? After 2/3 bites, I threw it away. Service was good but what you will do with that when food is trash.
        Feb 1st, 2024

      • Texan coyote 1


        Oct 27th, 2023

      • Scott Burst

        Great staff, food and very clean!
        Aug 25th, 2023

      Read Our 442 Reviews

      About
      Potbelly

      Join our NEW Potbelly Perks rewards program today and start earning towards a FREE entree Potbelly Pantry now available. Safe Contactless Pickup.

      Contact Info

      Products

      • TOASTY WARM SANDWICHES MADE TO ORDER SALADS REALLY GOOD SOUP & CHILI HAND-DIPPED SHAKES FRESH BAKED COOKIES & CATERING FOR ANY FUNCTION!

      Services

      • DINE-IN TAKE OUT DELIVERY & CATERING

      Questions & Answers

      Q What is the phone number for Potbelly?

      A The phone number for Potbelly is: 806-747-5667.

      Q Where is Potbelly located?

      A Potbelly is located at 2402 9th St, Lubbock, Texas 79401

      Q What is the internet address for Potbelly?

      A The website (URL) for Potbelly is: https://www.potbelly.com/locations/texas/lubbock-texas-tech

      Q What days are Potbelly open?

      A Potbelly is open:
      Monday: 10:00 AM - 9:00 PM
      Tuesday: 10:00 AM - 9:00 PM
      Wednesday: 10:00 AM - 9:00 PM
      Thursday: 10:00 AM - 9:00 PM
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 10:00 AM - 9:00 PM

      Q How is Potbelly rated?

      A Potbelly has a 4.3 Star Rating from 442 reviewers.

      Hours

      Monday:
      10:00 AM - 9:00 PM
      Tuesday:
      10:00 AM - 9:00 PM
      Wednesday:
      10:00 AM - 9:00 PM
      Thursday:
      10:00 AM - 9:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      10:00 AM - 9:00 PM

      Related Categories

      Ratings and Reviews
      Potbelly

      Overall Rating

      Overall Rating
      ( 442 Reviews )
      272
      101
      37
      9
      23
      Write a Review

      Marc Antoniello on Google

      image Came in for lunch

      Business Response on Google Oct 12th, 2020
      Thank you, Marc! You can always count on us as your Neighborhood Sandwich Shop. Peace, Love & Potbelly

      John Webb on Google

      image Update 2: Nearly two years later and they have still not replaced the sandwich. They lost a customer for life and I haven't stopped sharing my experience. They'd rather have a formerly happy customer hate them for life and tell everybody how awful they are until the end of time than simply replace one measly sandwich that they screwed up. Seems like a horrible business strategy in my opinion.
      Update: A year later and still nobody from this restaurant ever contacted me or tried to make the situation right so yes, I have not had Potbelly in a year. They'd rather lose a customer for life than replace a sandwich they screwed up.
      Original review: They served me a meatball sub with no meatballs and did not apologize, replace, or refund the item. Absolutely ridiculous!

      Business Response on Google Jun 21st, 2021
      Hi John,We apologize for your experience. We appreciate you reaching out to us so we can continue to improve. We look forward to seeing you again soon.Peace, Love & Potbelly.

      Arman H. on Google

      image I ordered a tuna sandwich today. I don't know how a 4.4 star shop made this low quality sandwich? After 2/3 bites, I threw it away. Service was good but what you will do with that when food is trash.

      Business Response on Google Mar 6th, 2024
      Hi Arman,First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback. Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at [email protected] so we can discuss this with you directly.

      Texan coyote 1 on Google

      image

      Business Response on Google Oct 13th, 2023
      Hi,Thank you for taking the time to leave a review. We are sorry to see that you did not have a 5 star experience. We want to hear more about your latest visit! Please email us at [email protected] so we can discuss this directly with you.

      Scott Burst on Google

      image Great staff, food and very clean!

      Business Response on Google Sep 4th, 2023
      Hi Scott,Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly to meet expectations like yours and are happy to hear we hit the mark. We look forward to seeing you again soon!
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      Overall Rating

      Overall Rating
      ( 442 Reviews )
      272
      101
      37
      9
      23

      Write a Review

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