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      University Medical Center

      ( 301 Reviews )

      University Medical Center
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      Hours

      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.9 - (301 reviews)
      119
      22
      11
      9
      140
      Read Our 301 Reviews

      Chamber Rating

      2.9 - (301 reviews)
      119
      22
      11
      9
      140
      › ‹
      • Thomas Teck

        I was transported to UMC for chest pain. The firefighter that gave me an IV during transport was awesome and lasted throughout my stay. Upon arriving to the ER, I was treated fast for my condition. I was admitted but never left the ER. I was stuck on a gurney all night in a room that was 65 degrees. It was cold. No one left me a remote so I had no way to contact the nurse or use the television. At some point I had to take a pee so I figured out away to get off the gurney. My lead nurse Jenny finally decided to check on me and noticed what I did so I told her what I did. Her lack of understanding the English language caused her to ask the question. I recanted again but this time a little firm. She looked at me and said chill . At this point I was in that freezing room on a 3 inch pad for hours. It was only after my wife came in the next morning that someone listened to us. The rest of the care cycle was good. So heres a little background about me, Im a retired efficiency expert with a background in JCAHO.
        Apr 3rd, 2024

      • jw T

        Their quality of care is impeccable, every one is so nice and professional. The lady that did my iv was perfect she did it on the first time, it didn't even leave a bruise. I didn't have to sign a ama for because I was there for 12 hours but other than that everything was perfect. Thanks again
        Mar 24th, 2024

      • Scott Davenport

        We had a good visit. After 3 weeks of getting no help in New Mexico our primary told us to go to the ER in Lubbock. It was a long wait. In total about 30 hours. The hospital is full and the ER rooms are full but its understandable. All 20 people in the ER rooms needed to be admitted. Once we got in I had great care and a good surgery. Great teams here. So happy they fixed my issue (partially, have to follow up with a specialist) and got my bad infection under control.
        Mar 18th, 2024

      • Jennifer Harris


        Mar 17th, 2024

      • Anferene Jackson

        This Experience Has Been The Worst Ive Ever Experience How Is This An Energency When You Spend 24 Hrs In The Lobby , And No One Has come To See You Put You In A Room Or Nothing , Umc Has The Worst Staff And Doctors And Highly Recommend A Different Hospital Then This Raggedy Mfka
        Mar 5th, 2024

      Read Our 301 Reviews

      About
      University Medical Center

      University Medical Center is located at 602 Indiana Ave in Lubbock, Texas 79415. University Medical Center can be contacted via phone at 806-775-8200 for pricing, hours and directions.

      Contact Info

      •   806-775-8200
      •   (806) 775-8200

      Questions & Answers

      Q What is the phone number for University Medical Center?

      A The phone number for University Medical Center is: 806-775-8200.

      Q Where is University Medical Center located?

      A University Medical Center is located at 602 Indiana Ave, Lubbock, TX 79415

      Q What is the internet address for University Medical Center?

      A The website (URL) for University Medical Center is: https://www.umchealthsystem.com/locations/university-medical-center/

      Q How big is University Medical Center?

      A University Medical Center employs approximately 2-5 people.

      Q Is there a key contact at University Medical Center?

      A You can contact Tom Shue at 806-775-8200.

      Q What days are University Medical Center open?

      A University Medical Center is open:
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours

      Q How is University Medical Center rated?

      A University Medical Center has a 2.9 Star Rating from 301 reviewers.

      Key Contacts

      image
      Tom Shue
      Manager

      Hours

      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours

      Ratings and Reviews
      University Medical Center

      Overall Rating

      Overall Rating
      ( 301 Reviews )
      119
      22
      11
      9
      140
      Write a Review

      Thomas Teck on Google

      image I was transported to UMC for chest pain. The firefighter that gave me an IV during transport was awesome and lasted throughout my stay. Upon arriving to the ER, I was treated fast for my condition. I was admitted but never left the ER. I was stuck on a gurney all night in a room that was 65 degrees. It was cold. No one left me a remote so I had no way to contact the nurse or use the television. At some point I had to take a pee so I figured out away to get off the gurney. My lead nurse Jenny finally decided to check on me and noticed what I did so I told her what I did. Her lack of understanding the English language caused her to ask the question. I recanted again but this time a little firm. She looked at me and said chill . At this point I was in that freezing room on a 3 inch pad for hours. It was only after my wife came in the next morning that someone listened to us. The rest of the care cycle was good. So heres a little background about me, Im a retired efficiency expert with a background in JCAHO.

      Business Response on Google Apr 7th, 2024
      Thank you, Thomas, for your feedback. We understand the significance of finding the right health care provider and appreciate you considering UMC Health System. We take our mission seriously and are sorry you were disappointed with your experience with us. This feedback is very helpful for us to improve patient experience so we will be sure to pass along your review to our team.To ensure continued privacy, and begin direct conversation with you, please contact us via email at [email protected] or by phone at 806.775.8755. Thank you.

      jw T on Google

      image Their quality of care is impeccable, every one is so nice and professional. The lady that did my iv was perfect she did it on the first time, it didn't even leave a bruise. I didn't have to sign a ama for because I was there for 12 hours but other than that everything was perfect. Thanks again

      Business Response on Google Mar 19th, 2024
      Hi jw T, hearing your positive healthcare experience at UMC warms our hearts. We sincerely thank you for the kind words. Caring for our patients, their families and their loved ones are why we come to work each day, and the reason service is the cornerstone of our culture. Best wishes to you and your family.

      Scott Davenport on Google

      image We had a good visit. After 3 weeks of getting no help in New Mexico our primary told us to go to the ER in Lubbock. It was a long wait. In total about 30 hours. The hospital is full and the ER rooms are full but its understandable. All 20 people in the ER rooms needed to be admitted. Once we got in I had great care and a good surgery. Great teams here. So happy they fixed my issue (partially, have to follow up with a specialist) and got my bad infection under control.

      Business Response on Google Mar 25th, 2024
      Hi Scott, thank you for the positive feedback. We strive to provide the best care possible to our patients and we’re happy to have had the opportunity. Caring for our patients, their families and their loved ones are why we come to work each day, and the reason service is the cornerstone of our culture. Best wishes to you and your family.

      Jennifer Harris on Google

      image

      Business Response on Google Mar 13th, 2024
      Thank you for the positive feedback. We strive to provide the best care possible to our patients and we’re happy to have had the opportunity.

      Anferene Jackson on Google

      image This Experience Has Been The Worst Ive Ever Experience How Is This An Energency When You Spend 24 Hrs In The Lobby , And No One Has come To See You Put You In A Room Or Nothing , Umc Has The Worst Staff And Doctors And Highly Recommend A Different Hospital Then This Raggedy Mfka

      Business Response on Google Feb 13th, 2024
      We know long wait times can be very frustrating and we apologize for the inconvenience. We try our best to keep our schedule on track but occasionally experience very high volumes resulting in unplanned wait times. We place the utmost importance on providing the best care possible, so we hope you accept our apology for the long wait. To ensure continued privacy, and begin direct conversation with you, please contact us via email at [email protected] or by phone at 806.775.8755. Thank you.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 301 Reviews )
      119
      22
      11
      9
      140

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