UMC Neurosurgery

UMC Neurosurgery
  • 3502 9th Street Medical Office Plaza I, 4th Floor
    Lubbock, TX 79415
  •   806-761-0535

Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Chamber Rating

3.8 - (16 reviews)
10
1
0
1
4
Read Our 16 Reviews

Chamber Rating

3.8 - (16 reviews)
10
1
0
1
4
  • Traci Rogers burns

    Dr. Taylor lacks sympathy, empathy, and compassion. He is prejudice and lacks common social skills. I would not recommend this man to anyone. Lubbock has great doctors, but this man is not one of them. He may be skilled, but I couldn't get past his erogance and the rudeness to find out.
    Mar 30th, 2024

  • Ta'Lisa Chavez

    I'd just rather not go into detail about my visit. All I know is that I will be looking into a second opinion with someone who will take me seriously and not just assume . I'm sure others had a decent or good experience but unfortunately I cannot say I had the same .
    Nov 9th, 2023

  • Amanda E.

    Ok so I've had two major surgeries on my spine through UMC neurosurgery. The first time in May 2016 went well (C2-3, C3-4, and C4-5) except the fact they only sent me home with a two or three days worth of Tylenol 3 and refused to get me anything else when the Tylenol 3 wasn't working. Just recently, February 2nd, 2024, in fact I had the second operation, and from my understanding they were going to go in and repair some of the changes in the old plates from the surgery in 2016 and said that they were going to do a full fusion from c3 to T2 and "possibly more." Therefore my understanding was that they were going to go in and put the plates and screws in again since the discs space between each vertebra are narrowing and without plates will continue to do so until it reaches myelopathy and I'll have to have it reopened and operated on again. I did not know until afterwards that they did not put plates from C5-6 , C6-7, T1-2, and T2-3. Instead they went and put pins in those areas. According to an x-ray that I had to have due to a popping sensation in my left shoulder blade the previous night and only a week after the surgery could tell that my disc space in between the pins that were installed are moderately to severely narrowing, and X-rays aren't the most reliable at seeing details. I question why the know what we arey didn't go ahead and just do everything while they had me in the operating room because it makes sense to go in and tackle everything at once and not have to go through what was the most excruciating pain I've ever been through that I wished and hoped to never go through again. In fact I never knew such depths of pain existed. I should be looking at PT by now I'm sure, but my appointment gets put off and I'm still here waiting on my last follow up. One very important thing I want to mention is that when I went in that morning on February 2nd, I went in with fully functioning arms and legs. I realized after I got home that's my left arm no longer functions the way it used to. I can't raise it past a certain height which is a little below my waist, and it's very weak so I can't do much with it. I've done some research which has led me to believe that it is something called C5 palsy. Because C5 palsy can cause the exact same issues. So I'm thinking they either cut a nerve or something, but they didn't seem too concerned when I told them about my arm not working. Another thing was that when I went and got the x-rays the day after I hurt myself, I was supposed to be called the very next day to be told the outcome of those x-rays but no one ever called me and told me and to this day I still have pain that I didn't have up until that point. They could have at least called to see how I was feeling. It's my left shoulder blade that I have pain in because something very near that area of my spine had popped left me with a painful shoulder blade. So if I were you, they are very good at performing the surgery for the most part. But they do need to work on is being more attentive and listening to their patients because the patients know what they're feeling. Right before I was to leave their office , because they told me for a second time that it's not my spine but my hip and there was nothing they could do about it, it came to mind to have them look at an MRI that I had last December right before I was to leave their office. I went ahead and went to see a hip specialist and right away she told me from my symptoms that it was not my hip but did it sounded like it had something to do with my lower spine which I told her I totally agreed and have been trying to tell neurosurgery that. So now I'm headed back to them for the L1 through L5 and S1 because I have bulging discs, which I have had since at least 2020, on every level and cannot move at times. I just want them to focus on what they are supposed to be focusing on and listen better to the patients concerns because we know what we are experiencing and feeling. They don't.
    Mar 18th, 2024

  • Gary Jones


    Nov 9th, 2023

  • Amy Zipper


    Oct 18th, 2023

Read Our 16 Reviews

About
UMC Neurosurgery

UMC Neurosurgery is located at 3502 9th Street Medical Office Plaza I, 4th Floor in Lubbock, Texas 79415. UMC Neurosurgery can be contacted via phone at 806-761-0535 for pricing, hours and directions.

Contact Info

  •   806-761-0535

Questions & Answers

Q What is the phone number for UMC Neurosurgery?

A The phone number for UMC Neurosurgery is: 806-761-0535.


Q Where is UMC Neurosurgery located?

A UMC Neurosurgery is located at 3502 9th Street Medical Office Plaza I, 4th Floor, Lubbock, TX 79415


Q What is the internet address for UMC Neurosurgery?

A The website (URL) for UMC Neurosurgery is: https://www.umchealthsystem.com/locations/umc-neurosurgery-clinic/


Q What days are UMC Neurosurgery open?

A UMC Neurosurgery is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 12:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM


Q How is UMC Neurosurgery rated?

A UMC Neurosurgery has a 3.8 Star Rating from 16 reviewers.

Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Ratings and Reviews
UMC Neurosurgery

Overall Rating

Overall Rating
( 16 Reviews )
10
1
0
1
4
Write a Review

Traci Rogers burns on Google

image Dr. Taylor lacks sympathy, empathy, and compassion. He is prejudice and lacks common social skills. I would not recommend this man to anyone. Lubbock has great doctors, but this man is not one of them. He may be skilled, but I couldn't get past his erogance and the rudeness to find out.

Business Response on Google Mar 28th, 2024
Hi Traci, UMC Health System appreciates your comments and feedback. Our patients, their families and their loved ones play a large role in the perception of our health system, and we take concerns seriously. To ensure continued privacy, and begin direct conversation with you, please contact us by phone at 806.761.0333 and ask to speak with the director over this clinic. Thank you.

Ta'Lisa Chavez on Google

image I'd just rather not go into detail about my visit.
All I know is that I will be looking into a second opinion with someone who will take me seriously and not just assume .
I'm sure others had a decent or good experience but unfortunately I cannot say I had the same .

Business Response on Google Nov 18th, 2023
Hi Ta'Lisa, thank you for your feedback. We understand the significance of finding the right health care provider and appreciate you considering UMC Health System. We take our mission seriously and are sorry you were disappointed with your experience with us. Our goal is to always provide the same excellent care in all of our UMC clinics. If we failed to do so, please contact us by phone at 806.761.0333 and ask to speak with the director over this clinic. Thank you.

Amanda E. on Google

image Ok so I've had two major surgeries on my spine through UMC neurosurgery. The first time in May 2016 went well (C2-3, C3-4, and C4-5) except the fact they only sent me home with a two or three days worth of Tylenol 3 and refused to get me anything else when the Tylenol 3 wasn't working. Just recently, February 2nd, 2024, in fact I had the second operation, and from my understanding they were going to go in and repair some of the changes in the old plates from the surgery in 2016 and said that they were going to do a full fusion from c3 to T2 and "possibly more." Therefore my understanding was that they were going to go in and put the plates and screws in again since the discs space between each vertebra are narrowing and without plates will continue to do so until it reaches myelopathy and I'll have to have it reopened and operated on again. I did not know until afterwards that they did not put plates from C5-6 , C6-7, T1-2, and T2-3. Instead they went and put pins in those areas. According to an x-ray that I had to have due to a popping sensation in my left shoulder blade the previous night and only a week after the surgery could tell that my disc space in between the pins that were installed are moderately to severely narrowing, and X-rays aren't the most reliable at seeing details. I question why the know what we arey didn't go ahead and just do everything while they had me in the operating room because it makes sense to go in and tackle everything at once and not have to go through what was the most excruciating pain I've ever been through that I wished and hoped to never go through again. In fact I never knew such depths of pain existed. I should be looking at PT by now I'm sure, but my appointment gets put off and I'm still here waiting on my last follow up.
One very important thing I want to mention is that when I went in that morning on February 2nd, I went in with fully functioning arms and legs. I realized after I got home that's my left arm no longer functions the way it used to. I can't raise it past a certain height which is a little below my waist, and it's very weak so I can't do much with it. I've done some research which has led me to believe that it is something called C5 palsy. Because C5 palsy can cause the exact same issues. So I'm thinking they either cut a nerve or something, but they didn't seem too concerned when I told them about my arm not working. Another thing was that when I went and got the x-rays the day after I hurt myself, I was supposed to be called the very next day to be told the outcome of those x-rays but no one ever called me and told me and to this day I still have pain that I didn't have up until that point. They could have at least called to see how I was feeling. It's my left shoulder blade that I have pain in because something very near that area of my spine had popped left me with a painful shoulder blade. So if I were you, they are very good at performing the surgery for the most part. But they do need to work on is being more attentive and listening to their patients because the patients know what they're feeling. Right before I was to leave their office , because they told me for a second time that it's not my spine but my hip and there was nothing they could do about it, it came to mind to have them look at an MRI that I had last December right before I was to leave their office. I went ahead and went to see a hip specialist and right away she told me from my symptoms that it was not my hip but did it sounded like it had something to do with my lower spine which I told her I totally agreed and have been trying to tell neurosurgery that. So now I'm headed back to them for the L1 through L5 and S1 because I have bulging discs, which I have had since at least 2020, on every level and cannot move at times. I just want them to focus on what they are supposed to be focusing on and listen better to the patients concerns because we know what we are experiencing and feeling. They don't.

Business Response on Google Mar 18th, 2024
Hi Amanda, thank you for your feedback. We understand the significance of finding the right health care provider and appreciate you considering UMC Health System. We take our mission seriously and are sorry you were disappointed with your experience with us. Our goal is to always provide the same excellent care in all of our UMC clinics. If we failed to do so, please contact us by phone at 806.761.0333 and ask to speak with the director over this clinic. Thank you.

Gary Jones on Google

image

Business Response on Google Nov 29th, 2023
Thank you for the positive feedback. We strive to provide the best care possible to our patients and we’re happy to have had the opportunity.

Amy Zipper on Google

image

Business Response on Google Oct 21st, 2023
Thank you for the positive feedback. We strive to provide the best care possible to our patients and we’re happy to have had the opportunity.

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Overall Rating
( 16 Reviews )
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4

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