Sleep Number
-
5605 Slide Rd
Lubbock, Texas 79414 - 806-785-1845
Hours
Chamber Rating
-
Melissa Rodriguez
Our salesman Jeffrey was very informative, very patient, was not in no kind of hurry to push/make a sale. He made sure we were happy with our purchase before signing anything. He was awesome!!
Sep 10th, 2023 -
Brian Richards
Jeff is a knowledgeable, courteous & friendly salesman. I recommend him to anyone who is in the market for a mattress or related item.
Aug 7th, 2023 -
Karen Avey
The store representatives went above and beyond to meet our needs. We definitely felt like a valued customer.
Aug 1st, 2023 -
Kevin Nichols
I bought a bed 15 months ago and spent a ton of money. I have had to replace the motors and actuators that control the adjustable base on one side which they did warranty for one year. Now the other side has gone out and they are making me pay for the parts and $215 for another company to come and install them. Considering the amount of money that you spend on the bed and they only warranty the internal components that actually run the bed for one year is absolutely ridiculous. They claim that it's another company and they have no control over the warranty policy of the base but we spend enormous amounts of money on these beds and honestly I feel like I got a lemon right now. Well in response to your base. It sucks. Maybe management should consider providing a better product to its customers if they would like to keep them or the manufacturer actually backs their product. I won't ever know because your base and failure to provide any kind of common sense reasoning to the situation will not lead to me buying another one. Hopefully you got a good base in yours at home.
Feb 14th, 2024 -
blausey13
Be careful when purchasing a bed from sleep number. They speak highly about their refund policy, and that if you arent satisfied with the quality of sleep, then you can return everything. What they dont tell you is they will charge a $249 pick up fee and make you call the 1-800 number where they make it difficult to return anything. I was also told they wouldnt take the base we purchased back because it was a final bill of sale item. After to talking with other bed companies, they would still take the item back if one was dissatisfied. Overall, the bed has some cool technology, but it felt like an air mattress to us. I think it would have been a better experience if the customer service department/return department would honor their word. Would not recommend them for that reason
Sep 20th, 2023
About
Sleep Number
At the Lubbock, TX Sleep Number store, we're improving lives by individualizing sleep experiences. Only Sleep Number mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number setting- for the deep, restful sleep you both deserve. The Sleep Number bed is the only bed available with SleepIQ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number bedding collection, from cozy warm comforters to pillows individualized to you. Visit the Lubbock Sleep Number store where one of our Sleep Professionals will help you find the right Sleep Number bed to help you sleep better.
Contact Info
- 806-785-1845
- [email protected]
Vidoes
Payment Methods
- AMERICANEXPRESS
- DISCOVER
- FINANCING
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Sleep Number?
A The phone number for Sleep Number is: 806-785-1845.
Q Where is Sleep Number located?
A Sleep Number is located at 5605 Slide Rd, Lubbock, Texas 79414
Q What is the internet address for Sleep Number?
A The website (URL) for Sleep Number is: https://www.sleepnumber.com/stores/tx/lubbock/5605-slide-rd?utm_source=google&utm_medium=organic&utm_campaign=GBP
Q How big is Sleep Number?
A Sleep Number employs approximately 20+ people.
Q What days are Sleep Number open?
A Sleep Number is open:
Sunday: 11:00 AM - 6:00 PM
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: Closed
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Q How is Sleep Number rated?
A Sleep Number has a 4.5 Star Rating from 72 reviewers.
Hours
Ratings and Reviews
Sleep Number
Overall Rating
Overall Rating
( 72 Reviews )Melissa Rodriguez on Google
Our salesman Jeffrey was very informative, very patient, was not in no kind of hurry to push/make a sale. He made sure we were happy with our purchase before signing anything. He was awesome!!
Brian Richards on Google
Jeff is a knowledgeable, courteous & friendly salesman. I recommend him to anyone who is in the market for a mattress or related item.
Karen Avey on Google
The store representatives went above and beyond to meet our needs. We definitely felt like a valued customer.
Kevin Nichols on Google
I bought a bed 15 months ago and spent a ton of money. I have had to replace the motors and actuators that control the adjustable base on one side which they did warranty for one year. Now the other side has gone out and they are making me pay for the parts and $215 for another company to come and install them. Considering the amount of money that you spend on the bed and they only warranty the internal components that actually run the bed for one year is absolutely ridiculous. They claim that it's another company and they have no control over the warranty policy of the base but we spend enormous amounts of money on these beds and honestly I feel like I got a lemon right now.
Well in response to your base. It sucks. Maybe management should consider providing a better product to its customers if they would like to keep them or the manufacturer actually backs their product.
I won't ever know because your base and failure to provide any kind of common sense reasoning to the situation will not lead to me buying another one.
Hopefully you got a good base in yours at home.
blausey13 on Google
Be careful when purchasing a bed from sleep number. They speak highly about their refund policy, and that if you arent satisfied with the quality of sleep, then you can return everything. What they dont tell you is they will charge a $249 pick up fee and make you call the 1-800 number where they make it difficult to return anything. I was also told they wouldnt take the base we purchased back because it was a final bill of sale item. After to talking with other bed companies, they would still take the item back if one was dissatisfied. Overall, the bed has some cool technology, but it felt like an air mattress to us. I think it would have been a better experience if the customer service department/return department would honor their word. Would not recommend them for that reason
Overall Rating
Overall Rating
( 72 Reviews )Write a Review
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