Aire Serv of Lubbock

The crew was professional, friendly, and knowledgeable. The guys answered any questions we had and explained the process of the repairs.
Mar 29th, 2024

The service was great! I initially dealt with Brittany and she was so helpful and professional and set me up with exactly what I needed. John came out and did an excellent job. Very professional and courteous. A fine young man.
Mar 23rd, 2024

Jan 31st, 2024

Very professional answered all my questions, worked with my schedule.
Jan 30th, 2024

Absolutely Amazing Company! Honest, Kind, Efficient and just one of those businesses that makes it easy to become a customer for life. We had our entire HVAC system go out and went with AirServ via a word-of-mouth recommendation. After a thorough evaluation of our broken unit, we were given substantial information and options to make the best decision moving forward. The technician gave us multiple system options in varying price points and went over each option with us without any hint of ulterior motives- like trying to get us into the most expensive model possible. Installation of the new unit was efficient and we're more than happy with our system now. They come out every season to service our unit and always send the same technician which is such a gift! We've been able to build relationship (and trust) with our Technician Jeff who is diligent and thorough in his work. He takes the time to explain what he is doing, what his recommendations are and is always providing information for us to better utilize our unit, stay comfortable in our home and maintain our unit effectively. Any questions we have, he goes above and beyond to provide thoughtful answers, useful information and great recommendations. Having the same technician every time tells us a few things about this company: They value customer satisfaction, retention and connection. They are a solid company and employees are happy to work there. They do great work, stand behind it and care about maintaining their work and relationships. This isn't a company that's going to sell you an expensive unit you don't need, then disappear when things go wrong or your energy bills skyrocket. 1000% Happy Customer and so long as this company maintains such a superb customer experience, they will be the ONLY people we use and recommend for HVAC work.
Jan 20th, 2024