All-Star Restoration & Remodeling

Services: Tile work replacement, Custom home building
Mar 16th, 2023

I contacted TY Williams and All-Star Restoration to do some work on our home.  Worst experience of my life.  Everything that was done was half completed and the workers that were on site did not have a clue about what they were doing.  I am six months out and still trying to fix problems that were created by the crew.  I would not recommend All-Star for any project, no matter how small.  Such a disappointment.
May 15th, 2022

Jan 23rd, 2022

This company evidently did not want my business. I made an appointment for a bathroom remodel estimate. Ensured that the calendar invite was accepted which I had to do verbally as my Yahoo email didn't work with their Google calendar. Regardless, an appointment was made. Received a call about 30 minutes before my scheduled appointment to inform me the estimator would be late due to an issue with another company vehicle. I was assured the estimator would come but would be late. I asked if they could provide some timeframe as I was paying for the care of my elderly father while I was waiting at the location. I was told perhaps 4. At 5 I called and asked if the estimator was still coming. They offered to reschedule, but do to my father's situation I couldn't easily reschedule. I told them I was available until 9 or 10 and was told he would still come by. I finally left for bed at 11. No further explanation or calls were provided. So, thanks for completely wasting my day. This company needs to seriously learn about customer service and communication. Avoid them.
Jan 12th, 2022

Dec 27th, 2021