Insomnia Cookies

Employees not wear gloves to wash hands for the 30 minutes I was in here..!!
Mar 16th, 2024

This is the 2nd time I've order from here. Both times it took well over an hour to get cookies delivered.
Mar 14th, 2024

Why does this place advertise late night sweets and treats when they always run out out of everything late at night?! This is the third time we've went around midnight and they only have one cookie flavor! Idk if it's an inventory issue or just that they don't want to make anymore cookies after a certain time.
Mar 10th, 2024

I ordered cookies for my Tech student for a Valentines Day delivery. He got a text saying they would be delivered between 2-4pm. At 7pm he told me they had not been delivered. I looked at my order history and it said they were delivered. I called the store and spoke to Mackenzie. I told her my order said delivered but they were not. She apologized and said they would send the order out again. At 8:30 my son got a text from Door Dash that they had unassigned the order due to wait time. I called the store and once again spoke to Mackenzie. She apologized again and said they assigned to Door Dash due to the urgency and lack of drivers for the store. She said she would have one of their drivers deliver so they could make sure they were delivered. Shout out to Mackenzie for going above and beyond to make sure my order was executed!!!
Mar 8th, 2024

Food is pretty good (but its always cold). Its WAY overpriced and the service is the worst in town. With Crumbl and Tiffs Treats in town, Insomnia wont survive.
Mar 3rd, 2024