Gene Messer Kia Parts Center

Impressive how bad the service here is, my spouse just complained to me for the 5 th time about it. I dont know who to vent to about this, but yall need to great customers, and check them out promptly. Ill be taking my vehicles elsewhere, if you want prompt service, best look elsewhere.
Feb 15th, 2022

I went in to purchase a used car. The car I wanted to test drive was in the shop getting a part put in I gave it the benefit of the doubt. The salesman told me the car would go quick if I would like to put a down payment I could to guarantee it. If I changed my mind I could receive a refund. Easy enough right? I test drove the vehicle with low miles. That was my choice, the next day the car wouldnt start. I thought maybe I had left a light on I jumped it it started. Again a day later the car wouldnt start I jumped it to it to the shop the battery tested good. I was hoping it wasnt nothing more when I tried leaving work for lunch it was smoking so bad under the undercarriage. I reached out to the salesman he said they would be in to pick it up. After hours never heard from him I had to call the dealership n complain again finally they came the men that came were courteous. They did not offer a rental or a loaner vehicle Ive been having to hitch rides n uber. Still after 4 days no word. When I purchased the vehicle the $500 down payment was not deducted from the total price of the car Im still waiting to be reimbursed and of COURSE no one has contacted me.
Feb 15th, 2021