Chase Bank

Same as many people reported here, no one at the branch, 3 managers sitting there with no clients and still couldnt get help because I didnt have an appointment, unbelievable
Apr 3rd, 2024

Feb 19th, 2024

Absolutely disrespectful. Arrived early and was told the agent called in sick and to try another agency that may be able to acomodate us. A waste of time. A CALL OR AN EMAIL would have sufficed. Then absolutely no attempt to schedule us in or rectify the issue.
Apr 2nd, 2023

Totally incompetent. It took them 2 months to clear a couple checks, and they charged me a $62 collection fee on each of them and claimed it was from the institution the funds came from. Just for some background, the checks were from my mom as an early inheritance and she gave the same to my 5 siblings, none of whom experienced the same processing time and fees I did, so them blaming the bank the funds came from is a lie. Totally unacceptable. Too bad too because they're all over the place, and convenient for access to funds but unfortunately they're run by people who don't know they're doing or what they're talking about. Phone support is worthless too- unable to assist with anything. Done with Chase.
Feb 21st, 2023

Apparently chase (at least this location) no longer allows you to stop in and complete banking needs, and when you get frustrated over it their rude employees laugh at you. Closing 2 accounts of 6 today, seriously considering closing all 6 and finding a bank who actually has some customer service.
Nov 1st, 2022