Lakes at Lewisville

Update Review:I moved out and they charge ridiculous charges at move out Thanks Diana for welcoming me and making the move in process easy and less stressful as possible thanks again !!!
Feb 27th, 2024

I've been here for 1 year and I plan on staying here, it is so peaceful and neighbors are nice. This community is very attentive, always making sure to keep us updated with events, I have not had a lot of maintenance requests but the few times I have they always follow up in a timely manner. I love it here !
Jan 13th, 2024

My partner stays here and we had my daughters birthday party at the pool. Upon going to the pool we walked up to a half dressed couple sleeping behind the bbq pit getting dressed to exit the pool side since we were clearly interrupting their sleep. They were in fact homeless. We asked the couple that was sitting on their patio if they saw them or if this was often and they said they see homeless people at the pool all the time. There has to be a way to get this controlled rather than me having to check the area before allowing my kids to enter.
Dec 25th, 2023

great apartment!! front office is super helpful! overall amazing!!
Dec 24th, 2023

Edit: I have now had water leak from my ceiling 4 separate times in the less-than-three years I have lived year. I receive less help every time. Will not be renewing my lease. I feel like I should be writing this review for whoever Lakes at Lewisville contracts for maintenance work, but here we are. Management staff are nice, helpful, responsive and all that. It is quiet, good amenities, close to the lake/golf course, stuff like that. Almost all of my issues are with the maintenance/construction that goes on here. This apartment was in by far the worse shape of any I had moved into before (no shower curtain rod, door to balcony didn't lock, porch light broken, mismatched paint colors, paint for the walls on the cabinets and baseboard/trim, I could go on). I was warned prior to moving in there would be some construction due to the complex being damaged by the 2021 freeze, but I did not expect that to mean there would be someone entering my apartment, often with no warning, on a weekly basis for months. Screws have been left on my floor, holes have been left in the ceiling. For weeks. Other complaints include the property management company enacting pretty serious policies that only benefit themselves, as well as having to pay for a closet which has to remain empty so that the water heater can be accessed by maintenance. I wish I could leave a one star review for how frustrating I have found my time here, but I believe it would be disingenuous. There really are many good things about this apartment complex, and I have may have just gotten unlucky. However, there are simply too many things I have experienced here that are just "the worst ever".
Dec 23rd, 2023