Bell Mobile Homes

We purchased a brand new home through bell in April of this year, 2023, and regret it almost daily. If this were a used home, some of our issues could be understood better. We have continuously asked for things to be fixed, and were still waiting. The house is still not level. A living room window is not level, extremely crooked. Two guys came out from the factory to fix it, and made it worse I believe. Weve asked for the back door to be fixed/replaced multiple times. It was once, but the issue still remains. The door does not shut properly and you can see daylight all around it. All materials used to construct the house are the cheapest produced and poorly made. The carpet is so thin that you can feel the plywood underneath it in some spots. The flooring that looks like wood, which we thought was linoleum, is actually very thin paper. This paper rips and tears easily when moving in or just living everyday life. We called on September 7, 2023 to inform them of the refrigerator that came with the house, and was supposed to be brand new, was going out. We were told by bell to contact the refrigerator company. Not feeling like it was our place, we did, only to find out this refrigerator was manufactured in 11/2021 and is no longer under warranty. But yet we were charged the full price for it during the purchase of the home. We contacted bell again, the same day, about the issue and we were told they would get back to us. Here it is October 3, 2023 and we still have not heard anything. I thought our first home purchase was going to be so much better than this. We fully regret ever doing business with bell. I will be sure to pass our troubles along to anybody and discourage them from making the same mistake as we did.
Sep 16th, 2023

Sep 4th, 2023

As first time home buyers the thought of the entire process of buying a home was overwhelming at first, but then we met Ken Shipley at bell mobile homes who made the process pretty much stress free. Ken was extremely attentive throughout the entire process. We had a few hiccups with things being on back order but Ken made sure we were informed every step of the way.
Aug 23rd, 2023

The contractors from Legacy just left. Salvador Pestana and Alfredo Castellano did an outstanding job! They gave me their word that they do professional work. There were lines on my ceiling where the tape and texture joins the boards. Now, you can't see the lines. They fixed my front door because I couldn't get it to lock. Salvador talked to Legacy and told them I need a whole new shower and some new floor tiles because the work was not done correctly prior to. I sure hope these two are the ones to come back to finish the rest of the work. I had to wait a long time to get this done. Mr. Kenneth Shipley made a few phone calls and now I am seeing big results. Thank you!
Jul 17th, 2023

Ken Shipley is an amazing person and our experience at Bell could not have been better. Great service and a knowledgeable agent made our whole experience pleasurable. Ken went above and beyond and if you do business with him you are in the best of hands.
Mar 27th, 2023