THE LEZCANO LAW FIRM, PLLC

I called to see if they could get a case. The receptionist passed the call to another lady. I explained to her the situation, and she mentioned Mr. Lezcano only gets cases of major catastrophe. The vehicle had to be in an almost totaled state as to my understanding. I asked some other questions, which, to my surprise, I realized she had hunged up on me. She was so nice and polite at first. As soon as she saw there was no case, she just decided to hang up. So sad to see that there are people out there who get paid for their customer service, which is a major factor in a law firm of this category, yet they lack all of it. All my reviews are honest, and the reason why I take the time to do them is to give people insight into what my experience was and so they can know what to expect. I want to clarify this review is on my customer service experience on this specific individual. I think a little empathy and better communication skills would be of great help. If I ever find myself in need of a lawyer, I will definitely look elsewhere.
Jan 24th, 2024

Signed for 40% attorney fee and was charged 45%.
Jan 4th, 2024

Hired them and throughout my case I never even met the lawyer. The check I received was not at all close to what he puts on Facebook. Feel like I was catfished!
Jan 4th, 2024

Recommended
Nov 22nd, 2023

Great service and very helpful staff, highly recommended.
Oct 29th, 2023