The Social Instance

The Social Instance was very professional and easy to work with. The venue was adequate for the event planned. Would definitely recommend.
Feb 11th, 2024

This event space has a young, vibrant feel with a classy look. It is well priced and well equipped to host an event of a good size.
Dec 15th, 2023

I thought this was a hidden gem as a guest. I attended a baby shower here recently and the rushing and bombarding due to this establishment over booking was so unprofessional. My first thoughts was this is a nice place so many people could use and I would spread the word until the end.. The ghetto stepped right in how tacky and unorganized smh I will never use this establishment. If you want to enjoy yourself please go a different route ppl
Dec 5th, 2023

I scheduled a tour in September and booked my date and time the following day. I paid my deposit on the September 16th. This was done two months before the event date. In October, the person who was decorating my event wanted to see the venue, so I reached out to the owner, and he told me that I could come back out to take another look so we could plan accordingly for my event. This was on October 23rd at 1:00 pm. Reggie was there to show us around and answer all our questions. Upon leaving the venue, Reggie informed me that someone else had booked on the same day as me, and our times were overlapping; this was two weeks before my event. Like, what do you mean someone else has booked, and the time was changed from the original time frame. He continued to say that they had an event right after me and asked if I could possibly move my time or if they could help clean up. I kindly let him know that my invitations and everything have been sent out, and Im unable to move the time of my event when I booked two months in advance. When he mentioned the help of cleaning up, I asked how it would work he said they would come in and help clean, so I was like well, what time is the next party he proceeded to tell me 5:00 remind you that's when my baby shower was supposed to be over plus you get an additional hour before to set up and after to clean up. I told him that wouldn't work because I would have to cut my event short and start ending things around 4:30. I only had the venue for two hours; I needed all my time because I paid for all my time. Reggie told me not to worry about it. We will take care of it because you were the first to book the venue. Fast forward to a week or a few days before my event, the owner calls to tell me the exact same thing Reggie had mentioned. I told him I'd already discussed that with Reggie, and he continued to say that Reggie was new and didn't know what he was talking about. I repeated the same information to him again, so we ended the call so he could contact the other individuals who had the venue after me to come up with a solution. He called me back pretty much, saying the same thing Reggie said about helping us clean, and I told him that wouldn't work because I'm not cutting my baby shower short because of the lack of organizational skill your company has. I asked him what time we would have to be out because Reggie mentioned the same, and its impossible to be out by 5:00 he told me that the next event didnt start until 6:30, so I asked what time we would need everyone to be out and what time would the cleaning people be here he said 5:30. To be clear, I have the decoration person on the phone as well because I knew some BS was going to go down. So very unprofessional of this company, seriously. Anyway, the day of the event went smoothly until 4:55 pm, when someone from the cleaning company walked in and stated they were from the cleaning group. I'm like, OK, and next thing you know, 15-20 people came barging in very, very, very tacky and unprofessional while my event was still going on. They started moving our belongings, taking the tablecloths off the table, and doing unnecessary stuff, especially at the wrong time. This was supposed to be a day to remember, and all I remember is the cleaning crew, including the owner, touching and moving our belongings when we discussed the time they would come. Had I known it was going to go down like that, I would have NEVER agreed. Very Very UNPROFESSIONAL. PLEASE BE ADVISED WHEN BOOKING WITH THIS VENUE. I'VE HEARD THIS IS NOT THE FIRST TIME THEY HAVE DONE THIS. IT HAS BEEN DONE SEVERAL TIMES IN THE PAST. THE CLEANING CREW HAD SOME SERIOUS ATTITUDE PROBLEMS.
Dec 9th, 2023

Nice building but horrible business. They overbooked and rushed us out of the building for the next party. Very unprofessional! Literally 10-15 people bombarded in and started picking up our decor and supplies. Definitely do not recommend have your event here
Dec 5th, 2023