J. Martin Company

Stephen Lindsay _{on Google}

Dec 24th, 2023

We were very fortunate to find J Martin Company. His crew remodeled/updated our kitchen, laundry room, primary bathroom and guest bathroom. James is very knowledgeable, has a great eye for design and helped us achieve our goals. Highly recommended, great communication, trustworthy and honest!

John Lichtenfeld _{on Google}

Dec 12th, 2023

Be careful if you decide to use J. Martin Company.
We contracted with James Martin for a Kitchen & Utility rooms remodel replace cabinets, countertops, appliances, etc.; downstairs painting; and downstairs floor replacement.
We had several issues with the job that have left us with an unsatisfactory experience.
James quoted the job and just prior to signing the contract, he stated he had forgotten to include the flooring work in his price and would have to revise his bid. We accepted this and agreed to a revised price. In retrospect this was our first red flag.
James estimated the total job length to be 6-8 weeks. The demo of the existing tile and carpeted floor started on Sept 5. We packed up everything in the affected areas, including the kitchen, the week prior. The demo went smoothly and completed in 2 days. The next step was the cabinet demo and replacement. However, James shocked us with the news that he would not be able to start the next step for 2 weeks because his carpenter was tied up on some rework to finish another job with an unreasonable customer. So, we would be waiting an additional 2 weeks with all of our stuff in storage. We were not happy as we felt he should have told us upfront and rescheduled the start of the demo job. He knew but didnt tell us.
James started to lay the tile in advance of the cabinets installation. The tile was partially laid to be completed once the cabinets were in place. No complaints on the cabinet demo and installation, his carpenter, John, did a good job.
The tile was quickly covered with plastic and paper for the painters. We added some additional painting work and contracted directly with the painters for that part. The painting crew consisted of the owner of the painting company, Patrick, and his workers. The work crew did a great job and were very conscientious, however anything that the owner worked on was sloppy. He spent more time denying and making excuses than it would have taken his crew to do it right in the first place. This resulted in lots of rework due to drips, missed areas, rough finish, over spray, etc. This was also the first time that Patrick and James yelled at my wife while I was not there. Not professional.
At least painting is easy to fix, but the main problem and issue of contention is the tile install. The tile work was in general sloppy. On my request, levelers were used. Despite that, there are still high and low spots (lippage) in the tile installation. Also, they apparently did not use spacers as the grout lines vary from less than 1/8 to more than 1/4. Some tile was even installed with the grain in the wrong direction and many tiles are chipped.
The main issue, however, is with the grout. It was supposed to be a dark brown, but is a chalky, milky white in most places due to incorrect mixing and application. We contacted the grout manufacturer regarding this. How will this grout hold up over time? No one seems to know for sure, but it is at risk. So, our options are: remove and replace the floor, remove and replace the grout and risk damaging the tile, or stain the grout and hope for the best. James said he would only stain the grout. The grout man he sent to the house had concerns about the integrity of the grout and said it should be evaluated before proceeding with staining.
Upon receiving this news, James angrily came to our house while I was not there and yelled at my wife a second time for 30 minutes. She repeatedly had to ask him to stop and then to leave. Again, very unprofessional.
At this point it is mid-December and James Martin has walked away from the job. We are left to get the grout issue resolved on our own.
Buyer beware.

Valerie Jirik _{on Google}

Dec 10th, 2023

My husband and I are so grateful to James and his team for working so diligently to get our home ready for Christmas. We had his team remodel our kitchen and master bathroom, update the fireplace facade and staircase. He also helped coordinate getting us hardwood flooring for the entire first floor. He went above and beyond to get the job done in six weeks. All of his subcontractors do exceptional work! We always felt like our remodel was in good hands and really appreciate James' attention to detail, open communication, and integrity. We absolutely recommend his company for your construction needs.

Joe pat Henson _{on Google}

Nov 29th, 2023

JMartin and team performed a complete kitchen remodel for us. The process was seamless and timely. James is local, a small business owner that lives in our community, and he proudly carries on the family business. The JMartin team were all skilled trades and treated our home as if it were their own. Our next renovation we will only make 1 call: the JMartin Company.

Tom Allen _{on Google}

Nov 28th, 2023

James and his team have helped us with multiple home improvement projects and we have been very pleased with the results each time. We really enjoy working with him and his crew.