Salon Victoria Makeup And Hair Lounge

Apr 4th, 2024

1 star seems generous, I am traumatized. My hair is horrible HORRIBLE. I want to cry looking at it, I called to see if they had any appointments for the day or maybe within the next few days because there was a website that said they did and I was verifying they said they actually did have one that day so I went for a simple haircut just wanted to trim a few inches and reshape my curtain bangs. I go in and the lady Nora seems in a rush I show her where I want may hair roughly mid breast to under breast area. She has me turn around and is showing me my hair is dead I said I know its bleached it happens I dont want to get rid of it I just want to trim it she continues to tell me its dead and asks what about here is this where you said AND THEN PROCEEDED TO DRY CHOP MY HAIR IN THE MIDDLE WAY HIGHER THAN I ASKED me at a loss for words says i guess because at this point what can you do?? Glue it back on???? She then proceeded to chop my DRY hair 3 more times to cut the rest of my hair (uneven) and takes me to the wash bowl. She washed my hair very roughly I had a finger in the eye multiple times and an ear full of shampoo. She was very rushed if she didnt have time they should have scheduled me for another day or time. We then go back to the chair and shes talking about layers I say I dont want layers. She does my curtain bangs shorter than I asked are we surprised so now they dont fit in a pony tail or a clip which was a main requirement. And then she proceeded to give me some layers look she was talking about and got her top that shaves the hair and does layer pulling my hair taught and just chopping at my hair. Never fixed the back side that was even. She shows me my finished hair and Im trying to look at it and she keeps moving it so I lean forward so she stops touching me to look at it and explain the hair is uneven she tells me multiple times its not even and we go back and forth then she says oh she sees it and chops it off with the laying tool. My hair is still extremely uneven and absolutely horrible. I wanted to take maybe 3-4 inches off and she took about 6. My hair is barely below my shoulders. Worst experience ever. Do not come here I spent $70 to have my hair absolutely ruined
Mar 30th, 2024

I think this place is great. The staff is awesome and they gave me the best quality. I suggest going to Salon Victoria.
Mar 19th, 2024

I wish I could give 10 stars instead of 5! Gilda is amazing at what she does!! I never thought I would have beautiful hair again but thanks to Gilda I do!! She took her time, explained everything and was so sweet!! I highly recommend Salon Victoria!! Gilda and her team are absolutely amazing!!
Feb 19th, 2024

I sent my mother in law here because I know Gilda is Brazilian and my mother in law is as well. We made an appointment with Gilda. She was pushed off to another stylist but Im not sure this person was qualified or if she is just the receptionist. Her hair was not throughly highlighted and we will now have to pay again to get it done. The stylist was very rude to her and insulted her hair. My mother in law said she felt discriminated against because she was a foreigner which is real weird because I picked this place because I know it was owned by a Brazilian. I have used Salon Victoria in the past but am very disappointed in the service and how we were treated.
Feb 7th, 2024