Budget Car Rental
-
1450 West Grand Parkway South
Katy, TX 77494 - (346) 608-7195
- Website
Hours
Chamber Rating
-
KIMO AL-KINANNY
The best staff specially joey have an amazing personality and customer service. Always smiling and positive attitude
Mar 13th, 2024 -
Roxanne Taucher
When I got to the Budget office in Katy TX, they did not have the Rav 4 or similar SUV like I reserved. I ended up with a comfortable minivan, which did get me to my destination, but I also paid for the most necessary thing...navigation service, and did not get it. The person that brought the car to me could not get it to work, the lady behind the counter said I didn't pay for it. I checked my mobile receipt later and I was charged for it. There were too many people waiting for me to resolve this issue. The person that brought me the car showed me nothing about how to use the car features, he was in a hurry to help other people. I was on my own in an unfamiliar car that I had to drive 3 hours from a suburb of Houston and needed the navigation! I tried to use Android Auto, which I had never used before, and it didn't work properly with my phone and it kept trying to connect with my phone causing my phone to lose Google maps! I could have wrecked the car trying to cancel what was showing on my phone and on the car's entertainment screen while I was driving on a major highway with nowhere to pull off! It was a terrible experience! I should at the least be refunded the fee for navigation that I did not get and a partial refund of the rental for endangering my life! I've never had a problem with Budget before and I was totally appalled with this experience and will be calling the Budget main office to complain!
Feb 18th, 2024 -
Jessica Emeya
Jan 28th, 2024 -
Jessica Huang Snelson
Friendly staff, efficient. Great moving truck rental experience.
Jan 20th, 2024 -
Fergie Arias
The staff was very friendly and I was able to get my car earlier than planned without any issues.
Jan 13th, 2024
Contact Info
- (346) 608-7195
- Website
Questions & Answers
Q What is the phone number for Budget Car Rental?
A The phone number for Budget Car Rental is: (346) 608-7195.
Q Where is Budget Car Rental located?
A Budget Car Rental is located at 1450 West Grand Parkway South, Katy, TX 77494
Q What is the internet address for Budget Car Rental?
A The website (URL) for Budget Car Rental is: https://www.budget.com/en/locations/us/tx/katy/bgky5
Q What days are Budget Car Rental open?
A Budget Car Rental is open:
Sunday: 9:00 AM - 1:00 PM
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Q How is Budget Car Rental rated?
A Budget Car Rental has a 4.0 Star Rating from 157 reviewers.
Hours
Related Categories
Ratings and Reviews
Budget Car Rental
Overall Rating
Overall Rating
( 157 Reviews )KIMO AL-KINANNY on Google
The best staff specially joey have an amazing personality and customer service. Always smiling and positive attitude
Roxanne Taucher on Google
When I got to the Budget office in Katy
TX, they did not have the Rav 4 or similar SUV like I reserved. I ended up with a comfortable minivan, which did get me to my destination, but I also paid for the most necessary thing...navigation service, and did not get it. The person that brought the car to me could not get it to work, the lady behind the counter said I didn't pay for it. I checked my mobile receipt later and I was charged for it. There were too many people waiting for me to resolve this issue. The person that brought me the car showed me nothing about how to use the car features, he was in a hurry to help other people. I was on my own in an unfamiliar car that I had to drive 3 hours from a suburb of Houston and needed the navigation! I tried to use Android Auto, which I had never used before, and it didn't work properly with my phone and it kept trying to connect with my phone causing my phone to lose Google maps! I could have wrecked the car trying to cancel what was showing on my phone and on the car's entertainment screen while I was driving on a major highway with nowhere to pull off! It was a terrible experience! I should at the least be refunded the fee for navigation that I did not get and a partial refund of the rental for endangering my life! I've never had a problem with Budget before and I was totally appalled with this experience and will be calling the Budget main office to complain!
Jessica Emeya on Google
Jessica Huang Snelson on Google
Friendly staff, efficient. Great moving truck rental experience.
Fergie Arias on Google
The staff was very friendly and I was able to get my car earlier than planned without any issues.
Overall Rating
Overall Rating
( 157 Reviews )Write a Review
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