Wellsfargo Dealer Services

Syreeta Smith _{on Google}

Oct 1st, 2021

NEVER late on one payment during the duration of the car loan. Payments set up on automatic draft. They drafted last payment then reported last payment late! Called and they have no clue how it happened. Will never finance anything about with this bank ever again. Have had several car loans with perfect car credit for over 15 years. Please finance your cars with a more responsible bank. This one ain’t it.

robin bland _{on Google}

Jul 17th, 2021

Seriously , on hold for 20 minutes or more to get someone on the phone. Then they ask you for literally every piece of personal information to make a payment. Really who knows the vin number on their vechicle. Trying to pay off last payment and want an extra 100.00 because of interest? Been on hold for 30 minutes now trying to find out why they need 100.00? Never again. But seriously, here is a company that can grow because they misued clients data to open fake accounts.

Larry E _{on Google}

Apr 26th, 2021

The worst customer service ever they are customer disservice. As if our monthly payment doesn't pay their checks. They are rude and unhelpful.

Rebekah Cortez _{on Google}

Apr 17th, 2021

Paid my car off early. It has been 5 months and still no title. Very unorganized corporation. Called several times to get this resolved since the apartment # was left off the shipping label but instead of sending me a copy of the title, they Sent me a copy of my contract.
It’s like a circus but don’t be late on your payment one day or they manage to send you hate mail and endless phone calls like your a criminal but they can’t seem to send the title when you pay off your loan.