strategic dealer s

Awesome company to work with. They are friendly, knowledgeable and I had a great experience!
Jan 10th, 2022

Dec 20th, 2021

bad service....they dont lisen and unwilling to provide paperwork
Aug 28th, 2021

If I could give less than 1 Star I absolutely would. This company is supposed to be a Dealer Partner, work with the Independent Buy Here Pay Here Dealerships that they do business with but that is not the case at all. It does not matter if you have funds pending in your account or any other scenario don't be a day late not 1 day or you will pay on average 25% late fee on that payment! My $4800 payment that was wire transferred on the 1st, which was due on the 30th, was assessed a $1200+ Late Fee. There are much better companies out there. As a caveat the CEO or COO just called me and told me that the problem here was me & that I don't know how to run my business! He asked me about what do I do if one of my customers are late & I told him that they have a 7 day grace period and then the late fee is 5% of the unpaid portion of the payment! Pretty standard on any Retail Installment Sales Contract! I don't dispute the fact that I paid 1 day late but 25% late fee for 1 day, a little predatory in my opinion
Dec 3rd, 2019

Employees do not communicate with each other, they do not send anything in writing to the customer, they are rude and hang up on you when you're in the middle of asking questions, and they trick you onto making a payment arrangement and still take your vehicle, leaving you confused and stranded when you were just asking questions about why you were misled in the first place. -single mom to a one year old, now with no vehicle or carseat.
Nov 22nd, 2019