Enterprise Holdings DFW Corporate

****** PLEASE BEWARE********THIS MAN STALKED MY HOUSE WITH A WEIRD SCANNING DEVICE!!! HE WAS IN A DARK GREY 2024 VOLKSWAGEN TAO . I CALLED OVER AND OVER FOR HELP TO FIND OUT WHAT THIS MAN WAS DOING. I GOT NO HELP , NO ANSWERS AND ANN BLOCKED MY NUMBER. THANK YOU SO MUCH FOR YOUR HELP. Can someone please help me figure out what this device is or why would he be outside of my house doing this???? I called the police, but I understand there is more important things going on than this BUT FOR ME, THIS IS VERY FRIGHTENING. He targeted my window where I keep all my spare keys in a safe lock box. Then he took a picture of my house. PLEASE HELP!!!
Mar 25th, 2024

Berrine from risk management not being cooperative she was very rude. She had snap attitude when asking her a question and hanged up the phone on me.
Dec 3rd, 2023

Ok I dont post a lot or rate a lot at all but your companys customer service SUCKS. You treat insurance claims like secondary citizens when you dont want to deal with them. I am sorry how do you have nothing available for over 2 weeks. Sometimes 3 weeks as I call store to store looking for a reservation why does a customer have to call sit on hold for 20min each time to hear the same thing we can get you into something g 5 days from now. Well I have no car now and have an autistic 3 year old son who has appointments to get to. I have work to get to as well not to mention my original message from the first store was wait a couple days and call back. I lost almost 3 days already now saying another week or 2 just unacceptable I really hope USAA leaves your company.
Nov 30th, 2023

My review is for the location at Red Oak tx everyone needs to stay away when I went to pick up my rental car upon doing the walk around I told Freddie the manager did he note this damage his response to me was I told you it has minor damages car had Two front missing hud caps cracked windshield dents dent on roof scratches rear panel still rented me out the car when I took car back nothing was said couple days I get a email stating I am responsible for the dent on the roof I called Freddie and told him what the employee that checked in the car was falsey saying he responded with I wish I was the one that checked in the car I did tell you that car had minor damages I called the damage unit Cruz to tell him about it no help dont return calls or emails enterprise does false insurance claim on honest customer renting vehicle from them takes advantage of them to do insurance fraud to do repairs on vehicles that the manager or employee over look I wont ever rent a car and never recommend anyone at any location of enterprise car rental they is plenty of other companies Hertiz rental with many more do your Goggle search avoid Enterprise at all cost also if I can give a negative-5 star review
Nov 26th, 2023

Had an issue with one of the locations and called corporate. That went nowhere. Huge lack of people skills, listening skills and empathy for their patrons. Never again.
Sep 19th, 2023