TREND Healthcare

I was highly impressed and satisfied with my experience with this institution. Dr.Kushwaha was extremely thorough and patient with explaining my diagnosis and subsequent treatment plan. I often feel extremely anxious with medical facilities, but I felt comfortable and taken care of from the beginning of my exposure with the front desk, up until my discharge. There were no financial questions that weren't addressed promptly and with a smile; which seems rare to find amongst medical facilities. This is the standard I expect from any medical team.
Feb 9th, 2024

Communication was awesome! Got in and got all my questions answer.
Jan 26th, 2024

Wonderful and friendly staff. Amazing experience overall.
Jan 11th, 2024

This Hurst office is amazing! When you find Drs that treat you with compassion and respect you tend to stay with them. My wife and I have been patients there for years. Dr. K and Tina are incredible Drs to work with. The nicest thing about this office is the great support staff. Donna up front always has something nice to say every time I walk in the door. (I go for care/monitoring every week ). She always asks about my family and truly cares about them. Sarah is a really great addition to the staff up there and Ariel is a new person who is super sweet! The only drawback is that Noor is not there full time. I think they move her around to different offices and she should be there full time (hahaha). They are all a very cohesive team that makes you feel thoroughly appreciated every time you come in. Also, Donna does an excellent job taking care of the entire place . They all need raises!
Mar 22nd, 2024

Stupid and expensive services: 1- wasted my time and money with a Pap smear. TREND told me they would send me the results, but I never received them. They also charged me for the service; when I asked for the results, no one knew where they were. Finally, they blamed the laboratory because it did not notify them that the sample was taken incorrectly!!!, but also, Why doesn't TREND track the information it's supposed to keep track of?. When I asked the front desk to remove the charge, the response was, "You have to call finance." Oh, wow!! So now I have to fix this?!. 2- The most expensive blood test in my life! I carefully reviewed the invoices that TREND sent to my insurance, and for a simple blood test, they made 5 different charges for almost a thousand dollars. This is a clear insurance scam! 3- They manipulate the documentation. My husband had the same blood tests as me, but they added two more charges to his bills. When I asked why, they told me they couldn't give me the information, only to my husband, but why? Please note that we had to sign authorizations to release medical results before we could schedule an appointment. I authorized my husband, and he authorized me, but let's pretend to be surprised!... The forms that were uploaded on the website immediately and mysteriously disappeared. Do not join this service; if you are a customer, please check your invoices! You are probably paying thousands of dollars, and you are not aware of it.
Jan 21st, 2024