T-Mobile

Quick and easy service.
Apr 7th, 2024

Mar 21st, 2024

Jackie was very courteous and helpful with addressing my issues and concerns. I was a satisfied customer coming out.
Mar 6th, 2024

I came here to upgrade my phone after my family has been a customer for many years. We went through the entire process and I even bought a new case and screen protector from them (the iPhone 15 GOTO TEMP GLASS). This screen protector was $40, so never would I imagine it would literally break after only 48 hours of use of just being in my pocket (havent even dropped it). I get if its been weeks or months but mere days??? I already have apple care, so paying $20 a month for more phone insurance doesnt make sense, especially when I was under the impression I was buying a reputable product that t-mobile is endorsing. I also believed it likely that a $40 screen protector would have manufacturers warranty, but upon calling them they basically told me I was out of luck and were smug in how I should have bought their expensive insurance. Yeah, I see how I should have bought insurance considering they sell faulty products that ultimately scam people. The employees mentioned I may be able to talk to a manager, however they werent in on both times called nor did this manager attempt to reach out to help offer assistance. Overall am incredibly disappointed with the customer service of this company and location towards people who have been customers for 10+ years. AVOID THEIR PRODUCTS AND THIS LOCATION.
Jan 22nd, 2024

I had a great experience at this T-Mobile. As soon as my family and I walked in, we were greeted by Charles. He helped me with the entire process of getting two new phones and adding a line. He was very patient when I was indecisive on what phone to pick and gave me the best comparsions and great options. I did not feel rushed or like I was pressured into buying something that I did not want. Charles even gave me the best information on what promos were available. I definitely recommend asking for Charles if you visit this location.
Jan 19th, 2024