VA Houston Regional Office

Delvin Townsend _{on Google}

Feb 12th, 2024

Great place nice people and security on top

Grerald Chapman _{on Google}

Jan 18th, 2024

Can't contact the d.a.v. @ 6900

Bebe Eileen Brogan-Steelman _{on Google}

Dec 16th, 2023

If you are a Texas Resident (or lived in Texas when you entered the military)... Google the "Texas Veterans Commission"...they are courteous and work on your issues...not their own!
For all of you relying on the DAV for help ... forgetta bout it! They really are a dead-end street!

Grantham Properties _{on Google}

Feb 2nd, 2024

For the past three months (7 Oct), I've been attempting to obtain an updated certificate of eligibility after a VA loan assumption in San Antonio,TX. Each time I call VA Loan 1-800 line, I'm directed to the Atlanta office, which does not handle Texas home paperwork. The staff (Ann and others) in Atlanta are frustrated because they can't connect me with anyone in Houston due to the VA's decision to restrict inter-office communication. As a result, I've missed out on three home opportunities because of the VA's failure to process my certificate of eligibility. This situation is unacceptable, and the Houston office needs to find a way for customers to communicate with them and with the central 1-800 number, and shouldnt have to drive to TX just to get a CoE. As a veteran, I'm both disgusted and frustrated, and I've lost out on thousands of dollars. Once again, the federal government is failing to support veterans.