Espinoza Tree Service Inc

Called twice to have them come out for an assessment, and simply didn't show up. After the first appointment, I called and rescheduled and once again they didn't show up at all. No call to acknowledge the appointment or try to reschedule me
Oct 17th, 2023

I called to book a service and scheduled for about 1.5 weeks out. The day rolls around, I stay home from work to answer any questions, make arrangements with our neighbors (as it is their tree overhanging our property), etc. I call at 7:30 to confirm the time as nothing had been communicated to me, no one answers, so I call back at about 9:30 because still, no word. Someone actually answers the phone and it becomes clear that they've lost my appointment but the woman on the phone located my paperwork, supposedly. She says she will talk to her boss and call me back. Hour later, no call, so I call back, no answer. They call back and then communicate that they're waiting on a call back from the boss. An hour later they call to tell me they're not going to be able to make it, no apologies, no offers to reschedule, just he's too busy today. I say, soo are we rescheduling? Response, well he's too busy right now, until next week and I'll call you the day before. Nah, it doesn't work like that. Arrangements have to be made, it seems unreasonable to not be able to schedule an appointment. Bottom line, unprofessional, very rude, no recourse offered for the major inconvenience and disappointment. DO NOT RECOMMEND
Jun 8th, 2023

They did such a good job! Very professional and amazing customer service.
Dec 6th, 2022

May 16th, 2022

I highly recommend this company! They just trimmed two oak trees in my front yard and they were efficient and very professional. Great job Guys! Service: Tree trimming & pruning
Mar 11th, 2022