Bartlett Tree Experts

I've used Bartlett for about 10 years to keep my large American Elm in good shape. The tree was a mess when I bought the house but after having Bartlett trim it every few years it's now a gorgeous tree that shades most of my house in the summer. Several years back I had them add a cable to a large limb that's over the roof and that has worked perfectly too. The arborists have changed over the years, but everyone I've worked with has been professional, friendly, and passionate about trees. This year I had them trim 3 other trees in addition to the elm and they did a great job as always. The crew is always respectful of the rest of the property, clean up well, and are timely. And the freshly-shredded mulch is an excellent bonus! Update April 10, 2024 On one of the many visits to my home (several years ago), the crew destroyed the brick arch on top of my chimney. I was given a small discount on my service, but only after I asked for it, and it didn't come close to covering the needed repairs. The fault is partly mine for not asking for more, and yet....is it? I've heard from employees that our house is mentioned during meetings as a learning experience. Glad we could help with employee training and all, but I'd be a lot more glad if they'd stepped up to help us. It's bothered me more and more over the years, especially as the tree service gets more and more expensive, so I'm updating my review. I was also hit by the wind storm that came through Katy today and while I realize that it was a freak storm, I can't help but wonder why my tree didn't fare better when I had it trimmed by Bartlett a year ago. I hope I can save the tree, but I don't think I trust Bartlett to do it at this point. To be fair, the cabling we installed years ago did hold up well. It's the rest of the tree that didn't. Services: Cabling & bracing, Tree trimming & pruning, Tree removal
Apr 9th, 2024

Unprofessional. This company does not return voice messages or emails. Called and left a detailed message on Friday, September 22. Followed up the same day with an email and pictures of the affected trees and leaves. Today, is Wednesday, September 27. This company didnt even have the professional courtesy to return my call all or reply to my email. Perhaps this company does good work, but not responding to a customer diminishes any work they perform and is, in my opinion, unacceptable. Forget them.
Oct 8th, 2023

"committed to helping local residents and businesses maintain beautiful, healthy trees and shrubs" what a joke. Didn't even get an initial consultation, right off the bat they wanted $250 to come look at a tree. The person who I spoke with on the phone was an absolute delight, so for that Im not putting just one star. Though I guess the arborists think WAY highly of themselves to be charging such exorbitant prices. Definitely looking elsewhere.
Oct 7th, 2023

We had a young man come out because we had a row of shrubs that were dying. He quickly diagnosed it as a bore and recommended we spray for them to kill them off. He also recommended an injected root treatment that was double the cost. I wasn't expecting that, but he felt that would give most of the shrubs a good chance to survive. There was one that he didn't feel had a very good chance of survival. I went ahead and went with the treatment. He did it all, including the completely health shrubs that were on the other side of the fence and had gravel around them. To my surprise, he didn't inject those, he said it would saturate through the gravel, which I was a little unsure of, but he was the expert. Well, all of the concerning shrubs died, so I felt like the extra "root feeding" was an oversell. However, I had agreed to the service, so I agreed that payment in full was appropriate. I did email the company just to encourage them not to "oversell" their products, and I explained the situation. I never heard back, which surprised me that no one followed up with the email. So, I do believe it's a reputable and knowledgeable company. Just beware of being sold more than you really need.
Sep 7th, 2023

Brian and the entire crew were incredibly professional. They took their time to understand our wishes with still maintaining the overall health of the trees. They completely cleared all the small dead branches throughout the entire canopy that was over 40 feet tall, removed some very large and long branches and lightning damaged trunks, and cleaned up the mountain of debris to where you couldn't even tell they had been there. It was, by far, the best tree trimming and deep root feeding experience we've ever had. Service: Tree trimming & pruning
Apr 28th, 2023