Elevation Roofing & Restoration, LLC

Elevation Roofing & Restoration, LLC

Hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed

Chamber Rating

Verified Member
5.0 - (113 reviews)
112
0
0
0
1
Read Our 113 Reviews

Chamber Rating

Verified Member
5.0 - (113 reviews)
112
0
0
0
1
  • Patrick Stewart

    EDIT: After posting my original review, Elevation Roofing & Restoration reached out to make things right. My new score is 4.5/5. (Google reviews do not allow half points, so I rounded up.) They quickly scheduled a painter for the unpainted window trim. They even painted another, unrelated section of the house that needed a touch-up. They did all of this free of charge to me, in an effort to make things right. This experience leads me to believe that Louis and Elevation do earnestly want to provide the best they can for their customers, even when it takes extra. As another example, Louis did personally clean up the roofing debris in my neighbor's yard. Knowing all of this, I would recommend Louis and Elevation. --- ORIGINAL 3-star review, preserved for the sake of honesty and transparency: The short version: You as the homeowner will have to triple-check every piece of work they do. We had a hail storm here in Austin, TX, and as usual there were dozens of contractors going door-to-door offering fixes. Elevation Roofing & Restoration had good reviews on the internet, so we went with them. Our Elevation representative, Louis, was very diligent during the insurance inspection process. Unfortunately, the quality of service went down from there. I'll start with the good things: 1. Louis was friendly. 2. All the expected work did eventually get done. ...and now the bad: 1. The roof workers left a lot of debris around the house (and in my neighbor's space too). 2. Some of the contractors didn't show up at all for their scheduled days, and needed to be rescheduled. 3. I can count probably half-a-dozen rescheduled appointments. 4. I had to repeatedly point out additional line items on the contract that hadn't yet been completed. 5. The subcontractors cut corners! They told me they needed to replace the wood siding around one of my windows. Conveniently, they failed to mention that they weren't going to paint the new wood. I guess they hoped I wouldn't notice? Verdict: There's lots of competition in this business, so I don't think I'd use Elevation again -- I don't think it's unreasonable to expect better attention to detail when thousands of dollars are being exchanged. If you DO decide to go with Elevation, then I'd recommend you start the process by creating a very detailed checklist of every little thing you want done. (Make sure to include checkboxes for reviewing the work before anyone leave your property!)
    Mar 9th, 2024

  • Kyle Riddle


    Mar 1st, 2024

  • Richard Bynes

    Louis did a great job, they did everything they said they would do, promptly end with no extra charges or other problems. I recommend them highly.
    Feb 8th, 2024

  • Vinod Pillai

    Called for repair and did an amazing job
    Feb 6th, 2024

  • Gary Foster

    Michael did a great job responding quickly to our request for an inspection. He also helped us make sure the needed repairs were completed before the next rain storm. We sincerely appreciate his prompt response and thorough job performing the repairs before the next rain. He is definitely who we will call for any future roofing needs.
    Jan 22nd, 2024

Read Our 113 Reviews

About
Elevation Roofing & Restoration, LLC

You depend on your roof to keep your home or business dry, so don’t gamble with roofing companies that don’t call you back—or get the job done right the first time.When you choose Elevation, Houston’s premier roofing experts, you’ll work with certified roofing experts who know customer service, proper roof replacement, and state-of-the-art materials.Don’t settle for less. Start now with a free inspection!

Contact Info

  •   (832) 753-5775
  •   (832) 753-5775
  •   Website

Questions & Answers

Q What is the phone number for Elevation Roofing & Restoration, LLC?

A The phone number for Elevation Roofing & Restoration, LLC is: (832) 753-5775.


Q Where is Elevation Roofing & Restoration, LLC located?

A Elevation Roofing & Restoration, LLC is located at 9039 Katy Fwy, Ste. 230, Houston, TX 77024


Q What is the internet address for Elevation Roofing & Restoration, LLC?

A The website (URL) for Elevation Roofing & Restoration, LLC is: https://www.elevationrr.com


Q What days are Elevation Roofing & Restoration, LLC open?

A Elevation Roofing & Restoration, LLC is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed


Q How is Elevation Roofing & Restoration, LLC rated?

A Elevation Roofing & Restoration, LLC has a 5.0 Star Rating from 113 reviewers.

Hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed

Ratings and Reviews
Elevation Roofing & Restoration, LLC

Overall Rating

Overall Rating
( 113 Reviews )
112
0
0
0
1
Write a Review

Patrick Stewart on Google

image EDIT: After posting my original review, Elevation Roofing & Restoration reached out to make things right. My new score is 4.5/5. (Google reviews do not allow half points, so I rounded up.)
They quickly scheduled a painter for the unpainted window trim. They even painted another, unrelated section of the house that needed a touch-up. They did all of this free of charge to me, in an effort to make things right.
This experience leads me to believe that Louis and Elevation do earnestly want to provide the best they can for their customers, even when it takes extra. As another example, Louis did personally clean up the roofing debris in my neighbor's yard.
Knowing all of this, I would recommend Louis and Elevation.
---
ORIGINAL 3-star review, preserved for the sake of honesty and transparency:
The short version: You as the homeowner will have to triple-check every piece of work they do.
We had a hail storm here in Austin, TX, and as usual there were dozens of contractors going door-to-door offering fixes. Elevation Roofing & Restoration had good reviews on the internet, so we went with them. Our Elevation representative, Louis, was very diligent during the insurance inspection process.
Unfortunately, the quality of service went down from there. I'll start with the good things:
1. Louis was friendly.
2. All the expected work did eventually get done.
...and now the bad:
1. The roof workers left a lot of debris around the house (and in my neighbor's space too).
2. Some of the contractors didn't show up at all for their scheduled days, and needed to be rescheduled.
3. I can count probably half-a-dozen rescheduled appointments.
4. I had to repeatedly point out additional line items on the contract that hadn't yet been completed.
5. The subcontractors cut corners! They told me they needed to replace the wood siding around one of my windows. Conveniently, they failed to mention that they weren't going to paint the new wood. I guess they hoped I wouldn't notice?
Verdict:
There's lots of competition in this business, so I don't think I'd use Elevation again -- I don't think it's unreasonable to expect better attention to detail when thousands of dollars are being exchanged.
If you DO decide to go with Elevation, then I'd recommend you start the process by creating a very detailed checklist of every little thing you want done. (Make sure to include checkboxes for reviewing the work before anyone leave your property!)

Business Response on Google Mar 9th, 2024
Thank you for the thorough review, Mr. Stewart. We greatly appreciate your patience and willingness to make good on our work. We hope you are happy with your roof replacement and the additional services we provided! Thanks again!

Kyle Riddle on Google

image

Business Response on Google Feb 28th, 2024
Thank you! We appreciate your business, Mr. Riddle!

Richard Bynes on Google

image Louis did a great job, they did everything they said they would do, promptly end with no extra charges or other problems. I recommend them highly.

Business Response on Google Feb 8th, 2024
Thanks for trusting us with your roof replacement project and we greatly appreciate the recommendation!

Vinod Pillai on Google

image Called for repair and did an amazing job

Business Response on Google Jan 29th, 2024
Thank you! We are grateful for the opportunity!

Gary Foster on Google

image Michael did a great job responding quickly to our request for an inspection. He also helped us make sure the needed repairs were completed before the next rain storm. We sincerely appreciate his prompt response and thorough job performing the repairs before the next rain. He is definitely who we will call for any future roofing needs.

Business Response on Google Jan 15th, 2024
Thank you for the feedback and we greatly appreciate the opportunity to provide our service!

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Overall Rating

Overall Rating
( 113 Reviews )
112
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1

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